Daniel Depin

Daniel Depin MANAGER - - Somerset, MA 02726 Driven professional with a strong focus on teamwork and growth, experienced in directing operations and maintaining high employee morale. Skilled in customer relations, strategic decision-making, and performance monitoring. Seeking a Manager position to leverage proven abilities in program optimization and inventory control procedures to enhance organizational success. SKILLS • • • • Sales Promotion Sales Tracking Strategic Decision-Making Pro t and Loss Accountability • • • • Performance Monitoring and Evaluation Customer Relations Program Optimization Inventory Control Procedures EXPERIENCE BRANCH MANAGER Santander Bank Fall River, MA September 2022 - Present • • • • Directed daily branch operations, leading the team to exceed monthly sales goals. • Prepared monthly reports outlining branch performance metrics such as sales volume, pro tability, customer satisfaction scores. • • • Managed organizational and documentation compliance procedures within branch. Oversaw daily operations including cash management, opening and closing procedures, account maintenance. Maintained high level of employee morale to minimize turnover and maximize customer satisfaction. Facilitated con ict resolution between customers and sta f members, improving the branch's reputation for quality service. Conducted regular audits of branch activities to ensure accuracy in all areas of operation. Recruited, trained and supervised a team of 10+ employees, resulting in improved employee morale and productivity. PRODUCE MANAGER Stop & Shop Whitman, MA March 2011 - September 2022 • • Reviewed nancial statements, sales or activity reports, and other performance data to measure productivity. • • • Prepared sta f work schedules and assigned speci c duties. • Organized and guided activities such as sales promotions requiring coordination with other department managers. Managing a team of up to 12, building and coaching over 5 associates into di ferent advancement opportunities within the company. Coordinated and directed nancial or budget activities to maximize operations, or increase e ciency. Directed and coordinated activities of businesses or departments concerned with production, pricing, sales, or distribution of products. • • • • • • Demonstrated and supported continuous improvement and growth mindset. • • • • Increased 2020 average weekly revenue by 25%. Planned store layouts or designed displays. Demonstrated ability to manage multiple tasks while remaining adaptable and exible. Responded quickly to meet customer needs and resolve problems. Adhered to quality and service standards to support operational goals. Managed movement of goods into and out of production facilities to ensure e ciency, e fectiveness and sustainability of operations. Set historical gross/net revenue sales for the month of March 2021. Consecutively top 5 gross/net revenue producing locations for the past 12 months. Elected as peer to peer department manager mentor. EDUCATION ASSOCIATE IN ARTS (A.A.) IN BUSINESS ADMINISTRATION MANAGEMENT OF TECHNOLOGY Bridgewater State University, Bridgewater, MA, US Jun 2006 HIGH SCHOOL DIPLOMA SOMERSET HIGH SCHOOL, Somerset, MA Jun 2003 REFERENCES References available upon request