Daniel

Hi, my name is Daniel Muralles. I'm a 21-year-old bilingual professional from Guatemala with a strong background in customer support and technical assistance. Over the past few years, I’ve worked in both remote and on-site roles, helping customers solve technical issues, handle billing concerns, and navigate services effectively. At companies like Vev and Telus, I developed my skills in troubleshooting, customer retention, and multi-channel communication—providing support via voice, email, and chat. I’m fluent in Spanish, have advanced English skills, and a basic understanding of Portuguese, which helps me connect with a diverse range of customers. I’m passionate about technology and enjoy helping people solve problems, especially in dynamic and fast-paced environments. I'm now looking to bring my experience and enthusiasm to a team where customer satisfaction and innovation go hand in hand.