Daniel Becerra Escobar

Experienced and self-motivated customer service supervisor bringing forth valuable industry experience and a passion for management in the customer service field. Results oriented to working collaboratively with team members to achieve specific goals. I love new challenges and I'm with my 100% of attitude to have new experiences to add to this about me espace.

Achievements from my experience:

• Handled customer calls and responded to queries about services, product malfunctions, promotions, and billing. 
• Worked to address all customer concerns in a timely and effectivily manner. 
• Handled large volume of calls on a day to day basis with a sense of calm and good work ethic. 
• Developed successful tactics to sell products and services to customers. 
• Worked to understand the needs of each customer.

Skills:

• Problem-solving skills
• Patience
• Positive attitude
• Positive language
• Listening skills
• A willingness to go the extra mile
• Personal responsibility
• Confidence
• Tenacity