I am a native Colombian who is bilingual in Spanish and English. I have a Bachelors of Arts Degree in Linguistics. I have extensive experience in customer facing roles. I have years of customer service experience, in an outbound call based atmosphere, and I am also a certified language teacher. I have taught languages to students at one of the top language learning institutions in Medellin for the last 2 years as well as online using Skype. I am able to teach several levels from A1 to B2 according to The European Common Framework. I have a strong sense of empathy and feel my level of patience allows for me to build trust based relationships with customers of all origins.