Danice Marie Galapin

Danice Marie Galapin Marketplace Listing Specialist | Amazon Account Manager OBJECTIVE Skilled and result-driven Virtual Assistant with 4 years of experience in Amazon account management and marketplace listing optimization questing a challenging position to put my exceptional e-commerce skills to use. With a proven track record of providing efficient support to clients remotely, I am adept at enhancing product visibility, driving sales through effective strategies, and maintaining account health in good standing. Committed to consistently surpassing expectations, I am dedicated to driving team success and delivering remarkable outcomes. CORE COMPETENCIES ● Listing Optimization ● Marketplace Management ● Data Analysis & Problem Solving ● Account Health Management ● FBA Shipment ● Inventory Management ● SEO and Keyword Optimization ● Customer Support ● Software Proficiency TOOLS PROFICIENCY ● Google Suite: Gmail, Drive, Docs, Sheets, Slides, Calendar, Meet, Forms ● Microsoft Office: Word, Excel, PowerPoint, Outlook ● Project Management: Asana, Trello, Click Up, Monday.com ● Editing: Canva, Adobe Photoshop ● Marketplaces: Amazon, Walmart, eBay, Wayfair, BigCommerce ● E-commerce Tools: Amazon Seller Central, Brand Registry, Bright Pearl, Sellware, Helium10, Jungle Scout, GS1, Semrush EXPERIENCE Hiresmart VEs Remote Admin/Marketplace Listing Specialist April 2020 – June 2022 ● Create, optimize, and manage product listings on platforms like Amazon, Walmart, eBay, Big commerce and Wayfair. Danice Marie Galapin Marketplace Listing Specialist | Amazon Account Manager ● ● ● ● ● ● ● ● ● Utilize inventory software to manage and track stock levels. Ensure accurate product data and availability across various marketplaces. Quickly learn and efficiently use multi-platform software like Brightpearl and Sellware. Analyze sales data and market trends to identify opportunities for product listing improvements. Generate and review reports on listing performance, sales metrics, and inventory levels. Assist with customer inquiries related to product listings, availability, and order status. Regularly review and update product listings to ensure accuracy and compliance with marketplace standards. Work closely with other team members, including marketing, sales, and supply chain departments, to ensure alignment on product listings. Maintain comprehensive documentation of listing procedures and guidelines. HighTouch Smiles Outsourcing/ Egrowth Partners Remote Amazon Virtual Assistant/Account Manager August 2022 – July 2024 ● ● ● ● ● ● ● ● Account Management: Manage seller central account settings, including product listings, pricing, inventory levels, and other administrative tasks. Listing Optimization: Create, optimize, and update product listings to enhance visibility and sales. Inventory Management: Monitor inventory levels, reorder products as needed, and coordinate with suppliers to ensure timely replenishment. Price Monitoring: Keep track of competitors' prices and adjust pricing strategies accordingly to remain competitive while maximizing profitability. Customer Service: Respond promptly to customer inquiries, address concerns, and provide assistance to ensure a positive shopping experience and maintain high seller ratings. FBA Shipment: Generate shipment plans, print labels, and prepare necessary documentation for shipments to fulfillment centers. Marketing and Promotion: Develop and execute marketing campaigns, including promotions, A+ contents, and discounts, to drive traffic and boost sales. Compliance: Ensure compliance with Amazon's policies and guidelines regarding product listings, advertising, customer communication, and other seller-related activities. EDUCATION WEST VISAYAS STATE UNIVERSITY Bachelor of Arts in Foreign Languages College of Arts and Sciences Magna Cum Laude 2019 - 2023