Danica Santos
$5/hr
Data Analysis, Forecasting, Planning, Team Management,
- Reply rate:
- 37.5%
- Availability:
- Part-time (20 hrs/wk)
- Age:
- 32 years old
- Location:
- Kawit, Cavite, Philippines
- Experience:
- 10 years
Other
About
A seasoned staff in BPO who has a 10years of work experience, 8 of which are with Workforce Management, specializing in Staff Planning and Optimization, Client Management, Data Analysis and Forecasting to interpret trends essential to businesses decision making
Has handled multiple accounts with several Line of Business with Chat, Voice, Email, HC and Back-office Channel. Deals with project seasonality requirements to meet agreed KPI and metrics.
Skills
Languages
