Danica Carla L. Masangkay 36 years old
Blk 10 L 7 Chateau L’ Ermitage November 23, 1988
Carsadang Bago 2 Imus, Cavite
Filipino
Mobile Number:- Spoken Languages: Tagalog, English, and French
Email:-
Objective: Highly motivated to work hard and to educate myself more through work.
Education
Imus Pilot Elem. School 1996 - 2001
Del Pilar Academy 2001 - 2005
Université Populaire de Genève July – September 2006
Option: Information de la langue français
(Information of the French language)
Fondation Pour La Formation October - April 2007
Des Adultes (IFAGE)
Option: French Language
(B2-niveau avance)
Ecole Hôtelier de Genève 2007 – 2008
Option: Hotel and Restaurant Management
Work Experience
CMA Voyage SARL Geneva, Switzerland
/ Receptionist
September 2007 - March 2008
Mabuhay Filipino Store (Geneva, Switzerland)
/ Cashier
January 2009 - 2011
Teleperformance Philippines (Pasay)
/ Customer Service Representative / Chat Support
April – August 2014
Orange County Bar and Grill (Kawit, Cavite)
/ Operations Manager
August 2014 - May 2015
TaskUs Ph
/ Email Customer Support / Docs Approver (Wish / UBER)
May 7,2015 - June 15,2016
Street Joint Restobar and Vaping Lounge (Imus, Cavite)
/ Owner
April 2016 - September 2016
Alorica Ph (Alphaland)
/ Customer Service Representative (Seasonal Account for ProFlowers)
November - December 2016
Firstsource Limited Solutions
/ Financial Advisor (Barclaycard UK)
April - July 2017
TaskUs Ph
/Product Description Writer
July 28, 2017 - May 2019
Content Moderator
May 2019 - September 2019
Email Support Specialist - Multi-Lingual (French)
September 2019 - August 2023
Email/Chat Support Specialist - Multi-Lingual (French)
October 2023 - Present
References:
Maria Divina Alejandro -
/ Supervisor
Mary Rose Leobrera -
/Supervisor
Jeneleen Quirante -
/Supervisor
Debbie Basmayor -
Knowledge and Skills:
Has good communication skills, speaks fluent English, Tagalog (Filipino).
Basic knowledge and understanding of the French Language.
Microsoft Word, Excel, PowerPoint, Outlook and Navigate through the Internet.
Willing to be trained, competitive, and able to work independently.
Friendly, can interact with people, and can work in a pressured environment.
Interests: Cooking, Computer, Music, Badminton, Yoga, Photography, Video Games
