Danica Mae B. Guerrero

Danica Mae Guerrero General Virtual Assistant | Client Support | Sales Operations Specialist Philippines LinkedIn: linkedin.com/in/daniguerrero1m Facebook: facebook.com/danidoesit Tagline: "Consider it Done – Dani Does It" Professional Summary I am a proactive and dependable General Virtual Assistant with over 7 years of combined experience in client communication, administrative support, and sales coordination. I am skilled in lead generation, appointment setting, task management, and social media support. I use tools like Google Workspace, Canva, Meta Business Suite, and messaging platforms to assist clients efficiently. I am dedicated to helping businesses grow through reliable and organized virtual support. Key Skills Lead generation and client follow-up Virtual communication and customer support Inbox and social media message management Calendar and appointment scheduling Data entry and spreadsheet management Administrative support and task tracking Multitasking and time management Basic graphic and video editing Tools and Platforms Google Workspace (Docs, Sheets, Calendar, Gmail) Meta Business Suite (Facebook and Instagram) Canva for graphics and content CapCut for video editing Viber and WhatsApp for communication Notion and Trello (currently learning) Professional Experience Account Manager / Virtual Admin Support EJB Home Lightings Trading November 2024 to Present Managed multiple client accounts, created proposals, and led virtual product presentations Handled order tracking, logistics coordination, and client follow-ups through Viber and WhatsApp Maintained organized records using Google Sheets and initiated outreach for new business Project Accounts Officer / Client Coordination Firefly Electric and Lighting Corporation (FELCO) August 2024 to November 2024 Handled project-based client accounts and outreach Coordinated documents and tracked tasks using spreadsheets Scheduled meetings and maintained consistent follow-ups Assisted with reports and marketing materials Sales Executive / Administrative Support Ecoshift Corporation July 2019 to August 2024 Scheduled client appointments and responded to inquiries online Maintained client records and tracked follow-ups Supported client satisfaction and engagement through consistent virtual communication Sales and Marketing Specialist A.M.G. Industrial Services April 2018 to July 2019 Engaged with clients via calls, email, and online platforms Assisted with order processing and documentation using spreadsheets Met sales targets while ensuring accurate service coordination Certifications Gmail – Maximize Your Email Productivity, Alison, May 2025 Roles and Responsibilities of Virtual Assistants, Alison, May 2025 Education Bachelor of Science in Public Administration Universidad De Manila Graduated 2018 Consistent honor student for three semesters Class President from second year onwards Consider it Done – Dani Does It