Danica Juntado

𝙉𝙚𝙚𝙙 𝙖 𝙋𝙍𝙊 𝙩𝙤 𝙨𝙩𝙧𝙚𝙖𝙢𝙡𝙞𝙣𝙚 𝙮𝙤𝙪𝙧 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨?

👩🏻‍💻 8 Years as a PRO in Virtual Assistance

🏆 13+ Years in Customer Service Industry

🎖️ Excellent Organizational Skills

See how I can help your business 👇

💎 𝘾𝙪𝙨𝙩𝙤𝙢𝙚𝙧 𝙎𝙚𝙧𝙫𝙞𝙘𝙚

✦ Proficient in Customer Acquisition & Onboarding, Technical Support across multiple channels including email, chat, and phone. Experienced in utilizing VoIP Phone Communication Tools such as RingCentral, WavePhone, and Dialpad, as well as Microsoft Office Suites and Dropbox for seamless communication and organization.

💎 𝙎𝙖𝙡𝙚𝙨

✦ Skilled in both inbound and outbound sales, adept at utilizing chat and phone communication channels to engage potential clients and drive conversions. Proficiency in leveraging various tools and platforms to effectively manage sales pipelines and optimize customer interactions.

💎 𝙈𝙖𝙧𝙠𝙚𝙩𝙞𝙣𝙜 & 𝙎𝙖𝙡𝙚𝙨

✦ Expertise in social media and email marketing strategies, with proficiency in Gmail and content creation tools. Experienced in cold email outreach and data mining lead generation using platforms like Apollo.io and Google Tools, along with content management systems like WordPress and prospect building tools like Jasper.

💎 𝘾𝙍𝙈 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩

✦ Proficient in managing Customer Relationship Management (CRM) systems such as HubSpot, Zoho, and Salesforce to streamline sales processes and enhance customer interactions. Skilled in utilizing platforms like Zendesk, ServMan, Nutshell, Sera, ServiceTitan, Zoho and Nutshell for efficient customer support and relationship management.

💎 𝙀𝙢𝙖𝙞𝙡 𝙈𝙖𝙧𝙠𝙚𝙩𝙞𝙣𝙜

✦ Experienced in executing email marketing campaigns using platforms like Gmail, Zendesk, Gorgias and Freshdesk. Proficient in utilizing these tools to create engaging content, manage customer inquiries, and drive conversions through targeted email communication.

💎 𝙋𝙧𝙤𝙟𝙚𝙘𝙩 𝙈𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩

✦ Skilled in project management tools such as Monday.com, ClickUp, Trello, and Asana for effective task delegation, tracking, and collaboration. Proficient in using communication platforms like Slack to facilitate seamless project communication and coordination.

💎 𝙎𝙘𝙝𝙚𝙙𝙪𝙡𝙞𝙣𝙜

✦ Experienced in utilizing scheduling tools like Calendly, Zoom, and Acuity for efficient appointment management, onboarding, and customization. Proficient in leveraging automation features to streamline scheduling processes and enhance user experience.

💎 𝙀𝙘𝙤𝙢𝙢𝙚𝙧𝙘𝙚

✦ Proficient in managing Ecommerce platforms such as Facebook, Shopify and WooCommerce, along with payment gateways like Stripe. Skilled in utilizing design tools like Canva and advertising platforms like Facebook Ads to optimize online store performance and drive sales.

Ready to team up for success?

Let's connect and make magic happen! Drop me a line with your thoughts, and let's schedule a call to explore our collaboration further. When's a good time for you to connect?