Danelle Beyers
Curriculum Vitae
PROFILE
Service Analyst/Project Administrator 4 Years’ Experience
VISION
To use my strong communication skills, determination and
experience of customer service to add value to the company.
EXECUTIVE SUMMARY
I am a certified PRINCE2 Project Management Professional.
I have more than 4 years’ experience in an executive office
environment.
I am a highly motivated individual and dedicated to developing
new business leads.
I would like to be a member of a project team, leading projects
to successful completion.
I am currently looking for new opportunities and enhancing my
skillset.
PROFESSIONAL EXPERIENCE
Position: Service Analyst
Period: January 2019 – Current
Company: Vodacom Head Office (Jurumani Solutions)
Key Responsibilities:
• Vodacom Service Management
• Customer Reporting
Scope of Work Done:
• Portfolio management of 13 high level corporate private
clients
• Assessing client’s business needs for current infrastructure
and new developments.
• Tracking and comparing SLA’s performance
• Develop and assess business cases for new projects
• Approve and assign new projects to project office
• Tracking and managing projects status
• Create high level detailed reports to clients and
management
C2 General
PERSONAL DETAILS
Email:-Cell:-
Sex: Female
ID Number:-
DOB: 02 January 1995
Marital Status: Unmarried
Nationality: South African
Languages: English and Afrikaans
Driver’s License Code B – Own reliable
vehicle
Health: Excellent
SKILLS MATRIX
• Project Coordination.
• Project Management.
• Finances
• Sage Accounting
• Customer Relations
QUALIFICATIONS
Matriculated 2013
CERTIFICATIONS/TRAINING
2020 Prince2
2020 ITIL V4
2017 Sage: Pastel Training Accounting
2017 Introduction to accounting
2016 Project Management Basics
PERSONALITY TRAITS
• Problem Solver & Insightful
• Assertive & Goal Orientated
• Self-Motivated & Challenge Driven
• Lateral Thinking Ability
• Result Oriented
• Focused on the Big Picture
COMPUTER SKILLS
- Word, Excel, PowerPoint, Outlook.
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Personal Assistance to EHOD – Executive Head of Department
Customer Escalations
Position: Finance/Project Administrator
Period: August 2018 – December 2018
Company: Integra Tech (PTY) Ltd
Key Achievements / Managing the following clients:
• Konica Minolta
• DFA
• CMC
Scope of Work Done:
• Plum Accounting
• Invoicing, Quotations and Statements
• General finances
• Month-end Reporting
• Salaries
• Basic bookkeeping
• Customer Relations
Position: Project Co-Ordinator
Period: Oct 2017 – July 2018
Company: CBSolutions (PTY)Ltd
Key Achievements / Customer Reference:
• Regro Technology
• Romador Technologies
Scope of Work Done:
• Client Interaction
• Stock
• Accounting
• Project Co-Ordination
• Team Management
• Marketing
• Finance Control
C2 General
Position: Financial Administrator
Period: Sep 2016 – Sep 2017
Company: Romador Technologies
Responsibilities:
• General accounting on Sage Pastel
• Basic Project Management
Scope of Work Done:
• Invoicing, Quotations, and Statements
• Month end accounting functions
• Salaries
• General bookkeeping
Reference Contact Numbers available on Request.
Romador Technologies
Johan du Buisson
Vodacom
Mohammed Badat
Integra Tech (PTY) Ltd
Pierre de Villiers
All certificates are available on request.
C2 General
