I have been working as a Customer Service Assistant as well as Chat Support Assistant for the past 5 years. Below are the services I render as Customer Services and Chat Support Assistant;
Responding to customers inquiries by answering customer questions, attending to their concerns and requests through phone, email, chat and through social media platforms.
I also help in resolving issues by troubleshooting and resolving customer complaints, issues, or problems in a timely and effective and efficient manner.
Providing product and service information to clients and customers by taking the time to give customer detail information about our products and services and help customers in placing their orders, tracking shipments and processing returns or exchanges