Dana Fabrigas Abdullahi

Be of service to a client's business needs and make use of past experiences including but not limited to, Training on HIPAA, knowledge on US healthcare, Front Desk Triage, New Patient intake, Trainings on Insurance Verfication and Appointment Scheduling. 

Skills:

●     Training on HIPAA

●     US Healthcare

●     Front Desk Triage

●     New Patient Intake

●     Insurance Verification

●     Fee Calculation

●     Lead Generation

●     Sales

●     Comparables

●     Appointment Scheduling

●     Layout and editing via Canva

●     Capable with Microsoft Applications

●     Cold calling

●     Transaction Coordination

Tools:

●     G Suite

●     Canva

●     MS Office

●     Ring Central Meetings

●     Skype conference

●     Loom

Experience:

Reva Global

Virtual Assistant: August - February

Medical VA- Front Desk Triage and New Patient Intake, Responsibilities include being a receptionist and routing calls to the correct department. Registering New patients who would want treatment and Setting Appointments for old Patients.

Sales VA- Tasks Include cold calling Attorneys and selling our services,

Real Estate VA- Cold Calling Leads/Prospects selling their properties.

Intercontinental Hotel Groups

Seasonal Team Manager/ Reservation Specialist: - March

Responsibility Includes handling a team of 16 people. Taking in calls and booking the reservation for the guests, handling complaints, Payments or any concern regarding the room and the hotel as a whole.

Convergys ( CITI BANK)

Fraud Early Warning Specialist:

Task includes using different tools and Verification to prevent and Identify credit card fraud.

Sitel Phils Corp (CAPITAL ONE)

Core Specialist:

Handles Payments, Complains and Any concern of the customer regarding their credit cards.

Education:

University of Baguio

Bachelor of Science in Medical Laboratory Science