Dana Dargos | Freelancer Resume

Dana Dargos Lead Content Writer | Award-Winning Author Accomplished content leader and award-winning writer with over 10 years of experience crafting compelling customer stories, technical documentation, and brand narratives. Proven expertise in managing content pipelines , leading teams, and ensuring high-quality storytelling that resonates with target audiences. Skilled at balancing creativity with strategy while driving innovation in content creation.- San Francisco Bay Area, United States linkedin.com/in/dana-dargos-130a3b114 WORK EXPERIENCE LANGUAGES Technical Writer | Content Strategist Meta (Formerly Facebook) English San Francisco Bay Area 11/2019 - 07/2022, 05/2024 - Present Arabic Native or Bilingual Proﬁciency Native or Bilingual Proﬁciency Achievements/Tasks Partnered with cross-functional teams to develop content strategies, align messaging with Reality Labs’ goals, and deliver impactful narratives that improved team productivity and collaboration. SKILLS Led the "Wiki Revamp Project", transforming outdated and scattered documentation into an organized, visually engaging hub that included project pages, team overviews, and process guides, enhancing usability and team productivity. Editing and Proofreading Conceptualized, pitched, and led the "Community Voices Project" , a journalism-based initiative spotlighting employee stories through articles and videos, fostering deeper team connections during the challenges of COVID-19. Customer Storytelling and Case Studies Pitched and developed template prototype decks that blended client requirements with engaging storytelling and visual design, producing impactful presentations. Team Leadership and Mentoring SEO and On-Page Optimization Editing and Quality Assurance Successfully created and delivered polished, audience-focused content, including newsletters, project updates, and presentations for leadership teams, showcasing strategic storytelling and professional quality. AI-Driven Content Tools Authored high-impact technical guides and process documentation, aligning with Meta’s standards and improving accessibility for engineers, stakeholders, and broader audiences. Content Management Systems (CMS) Delivered high-impact presentations, including content reviewed and presented to CEO Mark Zuckerberg, showcasing precision, executive-level storytelling, and professional quality. Collaborated cross-functionally with design, engineering, and editorial teams to align tone, messaging, and broader communication initiatives. Process Development and SOPs Content Strategy & Creation Collaboration Communication Documentation Tools (e.g. Madcap Flare, Oxygen, Conﬂuence, Tridion, Perforce P4V, etc.) Long-Form Content Creation Creative Writing Content Writing Microsoft Powerpoint JIRA Cross-Functional Collaboration Project Management Newsletters Client Satisfaction Page 1 of 4 WORK EXPERIENCE Award-Winning Author "Einstein in the Attic" 01/2022 - Present Achievements/Tasks Authored and marketed the critically acclaimed science ﬁction novel Einstein in the Attic , earning 10 prestigious awards, including the Nautilus Award, Literary Titan Award, and Firebird Book Award, for its compelling narrative arc, character depth, and engaging dialogue. Applied advanced storytelling techniques (8-act Hollywood screenplay formula) to develop a meticulously researched and imaginative plot over six years. SKILLS Brand Writing Teamwork Goal-Oriented Research and Fact-Checking Versatility Adaptability Flexibility Spearheaded a multi-channel publicity and branding strategy, including press releases distributed across 240 platforms (e.g., Market Watch), a professional author website, newsletters, and collaborations with bloggers and journalists, leading to increased sales and website trafﬁc. Organization Managed all phases of manuscript development, from drafting to production and promotional material design, ensuring a high-quality publication. Copywriting Engaged audiences as a public speaker and storyteller through author readings, signings, and interviews, sharing creative insights and connecting with diverse communities, while earning recognition in publications like the NY Times and Annahar News. Storytelling and Narrative Development Blog Writing Creativity Creative Writer and Editor Freelance 01/2009 - Present Achievements/Tasks Authored diverse content, including reports, articles, poetry, and ﬁction, earning recognition through scholarships, accolades, and publications. Published three poems, including one in The Art of Writing Anthology curated by UCB Professor Lyn Hejinian. Edited and mentored writers across creative, academic, and technical projects, delivering polished, publication-ready manuscripts and developing tailored literature workbooks for aspiring students. Created professional product labels and branding content for companies on Fiverr, aligning designs and descriptions with brand goals and target audiences. Managed a personal blog and social media platforms, building an engaged audience through authentic storytelling and thought-provoking narratives. Published poetry, short stories, and articles addressing social themes such as empowerment and diversity, connecting emotionally with audiences. Delivered a high-proﬁle speech for MEFS’ 2021 event in Dubai, showcasing exceptional speechwriting and public speaking skills before an esteemed audience. Senior Content Writer/ Editor/ Copywriter Barraj Cosmetics Company International (BCCI) Lebanon/Remote 06/2015 - 04/2020 Achievements/Tasks Created engaging narratives for websites, product packaging, and marketing campaigns, leveraging competitive research and story-driven strategies to drive a 26.7% increase in sales and support BCCI’s international market expansion. Transformed complex scientiﬁc and medical concepts into accessible and compelling storytelling, enhancing audience comprehension and brand connection. Directed content development for over 30 products and led multiple successful campaigns, managing workﬂows and delivering impactful storytelling and persuasive product descriptions. Partnered with cross-functional teams to ensure content aligned with brand identity, target audiences, and performance goals. Page 2 of 4 WORK EXPERIENCE Writer (Intern) Schools of USA Magazine Remote 08/2016- 02/2017 Achievements/Tasks Created culturally relevant content that bridged divides and guided African students toward U.S. educational opportunities, fostering international understanding. Wrote and edited academic and creative articles that increased audience engagement and strengthened reader trust by aligning with the magazine’s mission. Collaborated with editorial and design teams to reﬁne storytelling strategies, integrating feedback from readers and stakeholders to produce impactful, audiencecentered narratives. Editorial Assistant (Intern) The {C} Magazine Remote 07/2019 - 01/2020 Achievements/Tasks Curated and developed trend-focused content that revitalized the magazine’s voice and boosted audience engagement. Conducted in-depth research and applied creative storytelling techniques to produce high-quality articles aligned with reader preferences. Leveraged analytics and audience insights to reﬁne content strategy, ensuring alignment with reader preferences and enhancing content performance. Contributed to high-quality publication standards by collaborating closely with designers and editors throughout the production process. Lead Document Specialist FreeWire Technologies Newark, CA 09/2023 - 05/2024 Achievements/Tasks Developed user-centric content strategies to improve resource accessibility, enhancing team efﬁciency by 50%. Led training initiatives and documentation processes, driving a 40% adoption increase of standardized workﬂows. Streamlined editorial systems and content organization to ensure clarity, consistency, and team-wide alignment. Technical Writer Lucid Motors Newark, CA 07/2022 - 06/2023 Achievements/Tasks Developed clear, audience-focused content, including user manuals and release notes, improving accessibility and usability, and contributing to a 15% increase in customer satisfaction. Created concise, engaging communication strategies that reduced Customer Care support calls by 20%, showcasing an understanding of audience needs and effective messaging. Page 3 of 4 WORK EXPERIENCE Technical Writer (Intern) FireEye Milpitas, CA 02/2019 - 12/2019 Achievements/Tasks Created and edited technical documentation, including user manuals, help guides, and API content, ensuring clarity, consistency, and adherence to style guides. Streamlined editorial workﬂows and reduced content errors by 20%, improving overall document quality and readability. Authored engaging content for a newly launched company newsletter, crafting business updates and strategic insights to connect with internal audiences. EDUCATION Bachelor's Degree in English UC Berkeley 2018, Honors - 3.85 GPA HONOR AWARDS Newark Optimist Club Joe Burnett Helping Hands Book Scholarship (2014) Newark Optimist Club American Association for University Women Scholarship (2016) The American Association for University Women Stewart Dawson Memorial Scholarship (2016) Stewart Dawson Memorial Establishment Cygnus Book Award for Science Fiction (2022) Chanticleer International Book Awards Honorable Mention (2022) New York Book Festival Honorable Mention (2022) San Francisco Book Festival Literary Titan Silver Book Award (2022) The Literary Titan Honorable Mention (2022) Hollywood Book Festival Firebird Book Award (2022) Speak Up Talk Radio Readers Views Bronze Literary Award (2022) Readers Views Maincrest Media Award (2022) Maincrest Media Nautilus Silver Book Award (2023) Nautilus Book Awards Independent Press Award (2023) Independent Publisher Book Awards Page 4 of 4