Dan Barnachea

Dan Barnachea

$8/hr
Virtual Assistant | CSR Manager
Reply rate:
-
Availability:
Full-time (40 hrs/wk)
Location:
Quezon City, Metro Manila, Philippines
Experience:
3 years
About

I am a dedicated and results-oriented professional with extensive experience in customer service, virtual assistance, and team management. Over the years, I have successfully led customer service teams, trained agents, and implemented processes that improved efficiency and client satisfaction. My background spans both B2B and B2C environments, where I have handled lead generation, administrative tasks, and client communications with a focus on accuracy and responsiveness.

As a Virtual Assistant, I bring a strong combination of organizational skills, technical proficiency, and problem-solving ability. I am skilled in managing inboxes, scheduling meetings, preparing reports, and handling multiple projects simultaneously. I am proficient with a variety of tools and platforms, including Microsoft Office Suite, project management software, CRM systems, and social media platforms. My approach is always client-centered, ensuring that every task is completed efficiently and with attention to detail.

I thrive in remote environments and understand the importance of clear communication, accountability, and adaptability. My experience as a team manager has honed my ability to coordinate across different time zones and collaborate with diverse teams effectively. I am comfortable taking initiative and learning new systems quickly, which allows me to support clients seamlessly and contribute to their business growth.

In addition to my professional skills, I am highly motivated, proactive, and committed to delivering exceptional results. I understand that every client has unique needs, and I tailor my approach to meet specific requirements while maintaining high standards of quality and reliability. My goal is to build long-term partnerships with clients by providing consistent support, anticipating needs, and exceeding expectations.

Overall, I combine a strong foundation in customer service and virtual assistance with leadership experience and a dedication to client satisfaction. I am eager to contribute my skills, adapt to new challenges, and help businesses operate more efficiently. I look forward to collaborating with clients who value reliability, professionalism, and excellence in every aspect of virtual support.

Languages
Get your freelancer profile up and running. View the step by step guide to set up a freelancer profile so you can land your dream job.