Damola Olayokun

Damola Olayokun Cloud Engineer | Customer Support I IT Operations | DevOps Flat 1, 11, Grimston Street, Hull, Yorkshire HU1 3HG, United Kingdom.-| - https://www.linkedin.com/in/damola-olayokun-60aa9018/ EXPERIENCE SUMMARY • Highly skilled Cloud, Database, and Software Support Engineer with over 7 years of hands-on experience and a demonstrated history of working as cloud support engineer, IT operations and database administration. Has excellent analytical and critical thinking skills, and a strong ability to work with minimal supervision ❖ Company: Ernst & Young (EY) Position: CloudOps & DevOps Engineer (Jan 2022 – Sep 2022) ❖ Company: Cloud Colony Global Solutions Limited Position: DevOps Engineer (March 2019 – Dec 2021) ❖ Company: Tek Experts Position: Technical Support Engineer – Microsoft Azure (April 2018 - Feb 2019) ❖ Company: Lagoon Hospitals Position: IT System Analyst & DB Administrator (Dec 2015 - March 2018) CERTIFICATION ❖ ❖ 70-410 – Installing & Configuring window server 2012,- - Administering Windows Server 2012, 2016. ❖ ❖ ❖ TTC Mobile Worldwide – Telecom & Network Engineer and Project Management (2012) MCSA – Microsoft Certified System Administrator (2019) M365 Enterprise Administrator Expert (2019) ❖ AZ-900 – Microsoft Azure Fundamentals (2020) TECHNICAL SKILLS Database Administration | Windows & Linux Administration | Cloud Administration (Azure, AWS) | Azure DevOps | Office 365 | GitHub | Docker | REST API | API Management | Exchange Online | Terraform | Exchange Hybrid | SQL Server | Active Directory | Google Workspace | Teams | OneDrive | Zendesk | Jira | PowerShell scripting | HTML5 & CSS| Git | Docker | Kubernetes | Azure AD. PROFESSIONAL EXPERIENCE / RESPONSIBILITIES Responsibilities at Ernst & Young (EY): Cloud Operations & DevOps Engineer (Client Serving): Automated continuous integration builds, nightly builds, deployments and unit tests across multiple different environments (DEV, QA, Training, Production) each constituting different types of servers (DB, App, Web) and different number of servers of each type (for load balancing and such) using VSTSBuild, Power Shell, and MS Build, MS Deploy. • Extensive experience with writing ARM templates and setting up automation for resources. • Provide strategies and requirements for the seamless migration of applications, web services, and data from local and server-based • systems to the AWS and GCP cloud. Integrate CI pipeline with configuration management tools for continuous deployment such as using Gitlab-CI • CI/CD pipeline management through Jenkins. Automation of manual tasks using Shell scripting. Built and managed a team of 5 DevOps engineers and provided guidance on best practices. • As a member of Release Engineering group, redefined processes and implemented tools for software builds, patch creation, source • control, and release tracking and reporting Responsibilities at Cloud Colony Global Solutions Limited: Cloud & DevOps Engineer (Lead): Being the Lead Cloud & DevOps Specialist, I oversee cloud (Azure, AWS) infrastructure deployment for customers with the implementation of security and transformation programs. This role involves the creation of secure cloud design, configuration and operations standards, policies, and procedures. This is a front line, hands-on, operationally focused position which involves not only deployment and designing of cloud estate but also technical sales. • Design secure cloud infrastructures and delivery systems with objectives like speed, scalability, robustness, zero-trust, • • • automation, and supportability at the core. Ensure that the deployed Cloud estate (Azure, AWS etc) is configured securely according to industry standards, as well as our own. Develop PowerShell scripts and ARM templates to automate the provisioning and deployment process. Provide expert Cloud security advice to DevOps and Software Engineering colleagues. CICD implementation and deployments Work with management team in seeking leads and documenting approach to project completion Non-Technical Responsibilities: • Daily/weekly/monthly meeting with managers/client for updating pending ticket status and discussion on IT Services activities. • Planning and execution of IT security compliance based on client requirements. • Managing the IT inventory assets details on OEM systems. Responsibilities at Tek Experts: Technical Support Engineer – Microsoft Azure Cloud Engineer: As a cloud support engineer for Tek-Experts (Microsoft), I am saddled with the responsibility of providing and maintaining quality and prompt services to Microsoft Azure and Office 365 cloud customers/partners. Serve as a vital resource for the contact center in overseeing daily support operations and helping on complex trouble tickets to ascertain their root cause. • Successfully design and implemented multiple cloud infrastructure initiatives which include deployment of Office 365 tenant, automation, and testing which drives cloud architecture. • Provide remote support to customers by assisting with the required technical knowledge in resolving the complex request in areas of Azure AD, Directory synchronization, Identity and Access Management, Authentication, AD Connect & User account migration • Part of the team spearheading the procedure for business continuity by being involved in giving training to new employees and providing remote technical assistance and advice to other support engineers. • Identity Management & Synchronization: Implementing directory synchronization from On-premises infrastructure to Azure using AD Connect- SSO/ PT-Auth, Password writeback, etc. Responsibilities at Lagoon Hospitals: IT System Analyst & DB Administrator: Responsible for maintaining the database of a business legacy application (HMS) and corporate systems. Partner with senior leadership (Network and Infrastructure) to guide short- and long-range technology planning. Deploy, manage organization Directory services, and execute database backup and recovery. Updating and reporting on database status using SSRS reporting. • Deploy, manage, and execute database backup and recovery using Baracuda and Sybase tool. • Deploy, monitor, and maintain network and infrastructure for uptime availability. • Spearheaded the now used procedures for IT documentation, system installation, and enabling the development of a • comprehensive knowledge base of common issues and solutions to improve IT efficiency. Helpdesk and ticketing administration. Exchange Server 2016 Administration. Oracle ERP administration EDUCATIONAL QUALIFICATION ➢ BSc Computer Science – Universite Protestante de l'Afrique de l'Ouest (Protestant University of West Africa) – 2014 ➢ MSc Artificial Intelligence & Data Science – University of Hull – 2023 (In progress) ABILITIES & SOFT SKILLS Natural problem solver | Good team player | Strong communication with English | Detail-oriented | Provide prompt resolution | Resultoriented | Self-starter with little supervision and Delivery of exceptional customer support REFEREES Available on request