Damion Fouten

Experienced Software Support Specialist with a focus on providing customer service and quality assurance in the information technology industry. Proficient in account management, stakeholder coordination, and client relationship management, with expertise in driving growth. Extensive B2B and end-customer interaction, emphasizing relationship-building and satisfaction. Recognized for versatility and practical global experience, currently handling technical product support, platform management, and bug tracking. Engages in day-to-day activities such as customer interaction, consultation, documentation, technical troubleshooting, and bug management. In summary, my experience in Call Center and Customer Support roles within the SaaS domain has honed my communication skills, technical acumen, and customer-centric approach. I am well-versed in navigating the challenges of providing support in a dynamic and technology-driven environment, and I am confident in my ability to contribute effectively to any customer support team.