Damilola Okebunmi

With 5 years of proven experience in customer service representation, I specialize in providing exceptional support through live chat, email, and phone communication. I help businesses maintain customer satisfaction, resolve issues quickly, and build lasting client relationships.

What I Offer:

• Professional handling of customer inquiries, complaints, and feedback
• Skilled in CRM tools (Zendesk, Freshdesk, HubSpot, Salesforce)
• Strong ability to de-escalate tense situations while keeping customers satisfied
• Fast learner with experience in SaaS, e-commerce, fintech, and service industries
• Multitasking: managing tickets, chats, and calls simultaneously with accuracy

Why Choose Me?

• 5 years of hands-on experience across different industries
• Consistently delivered 95%+ customer satisfaction scores
• Strong communication skills (English fluency, both spoken and written)
• Reliable, detail-oriented, and available to adapt to your time zone

My goal is simple: to represent your business professionally and ensure every customer walks away feeling valued.

Let’s work together to improve your customer experience and keep your clients coming back!