Damilola Kayode

Damilola Kayode Medical Virtual Assistant- LinkedIn PROFESSIONAL SUMMARY HIPAA-certified Virtual Medical Assistant with 3+ years of experience providing remote support to healthcare providers. Skilled in EHR management, insurance verification, telehealth scheduling, and billing support, processing 100+ appointments weekly while maintaining 99% accuracy in patient records. Proficient in Microsoft Office and EHR platforms, with a track record of reducing scheduling errors by 15% and improving denied claim recovery. Strong in patient communication, follow-ups, and ensuring compliance with HIPAA and privacy regulations. Committed to ensuring efficiency, confidentiality, and patient satisfaction via expert organization skills and tech proficiency. SKILLS Core Skills Electronic Health Records (EHR) Management Medical Terminology Telemedicine Support Insurance Verification & Billing HIPAA & Data Privacy Compliance Virtual Patient Communication Scheduling & Administrative Support Remote Monitoring of Patients Time Management • • • • • • • • • PROFESSIONAL EXPERIENCE Beaker Healthcare (Remote) Medical Biller Specialist Managed full cycle medical billing and collections for Medicare, Medicaid, and Long-term Care insurance, processing an average of 156+ claims weekly with a 93% first pass resolution rate. Monitored Accounts Receivable (A/R) aging and successfully reduced outstanding balances by 18% within 6 months, maintaining levels within company benchmarks. Researched and resolved claim denials, corrected errors, and resubmitted claims, achieving a 35% improvement in denied claim recovery. Prepared and submitted 100% accurate billing statements electronically, contributing to faster reimbursement cycles and compliance with payer requirements. Conducted daily review of submissions, resolving 92% of Additional Documentation Requests (ADRs) before payer deadlines. Comfortably used Microsoft Office (Excel, Word, Outlook) for reporting and documentation. • • • • • • 02/2021 – 08/2025 St Philomena clinic (Remote) Virtual Medical Assistant Managed scheduling for 5+ physicians, ensuring seamless telemedicine appointments. Assisted with EHR documentation, patient records, and HIPAA-compliant data management. Conducted initial patient intake interview via secure messaging platform. Supported billing teams by verifying insurance coverage and collecting accurate patient information, which cut claim rejections by 12%. Collaborated with healthcare teams using Microsoft Teams and Slack for secure communication. 02/2021 – 06/2023 • • • • • Accurate solutions Healthcare Administrative Assistant Managed patient intake forms, insurance details, and medical record updates in electronic health systems, maintaining 98% accuracy and reducing registration errors by 15%. Coordinated telehealth appointments and follow-up reminders, helping increase patient attendance by 27% and strengthening communication between patients and providers. Assisted physicians with documentation and report preparation, saving an average of 5–7 hours per week and improving overall workflow efficiency by 25%. Streamlined scheduling and follow-up processes, reducing missed appointments by 18% and improving patient satisfaction scores. Ensured HIPAA compliance in all patient communications and documentation, contributing to 100% audit readiness. 02/2017 – 2021 • • • • • EDUCATION Iconic Open University Bachelor’s in Public Health 08/2021 – 05/2025 Federal University of Agriculture, Abeokuta. National Diploma in Health Information Management 09/2019 – 08/2021 CERTIFICATES American Doctors Association (AMA) HIPAA Compliance Training Digital Doctors Medical Billing and Coding Certificate LANGUAGES English Springs Feild Medical Billing and Coding Certificate