DAMILOLA D.T. ADEBOYE
Plot 2195, Peculiar Estate, Lokogoma, Abuja
|https://www.linkedin.com/in/temmie-adeboye
Professional Summary
Detail-oriented and versatile professional with experience in customer service, transcription,
video editing, travel agency operations, and virtual assistance. Adept at handling client inquiries,
managing administrative tasks, and delivering high-quality digital content. Strong
communication and organizational skills with a passion for efficiency and customer satisfaction.
Work Experience
Call Agent
Psychexplorer | 2022 - Present
• Provided customer support and handled inquiries efficiently.
• Managed incoming calls and resolved customer issues.
• Maintained accurate call logs and customer records.
Transcriptionist
Freelance | 2021 - Present
• Converted audio and video files into written documents with high accuracy.
• Ensured proper formatting and grammar for clarity.
• Delivered transcriptions within set deadlines.
Customer Service Representative
Toladagro | 2022 - Present
• Assisted customers with product inquiries and order processing.
• Resolved customer complaints and provided solutions.
• Maintained customer satisfaction through professional support.
Video Editor
Freelance | 2024 - Present
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•
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Edited video content for various projects, news media, including marketing materials.
Applied visual effects, transitions, and sound adjustments for quality production.
Collaborated with clients to meet their creative vision.
Travel Agent
Damiverse Solution | 2025 - Present
• Planned and booked travel itineraries for clients.
• Provided consultation on travel destinations, accommodations, and activities.
• Assisted customers with visa applications and travel documentation.
Virtual Assistant
Freelance | 2019 - Present
• Managed emails, schedules, and administrative tasks for clients.
• Conducted online research and data entry.
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Assisted with social media management and content scheduling.
Skills & Competencies
• Customer Service & Support
• Transcription & Data Entry
• Video Editing & Content Creation
• Travel Planning & Consultation
• Virtual Assistance & Administration
• Communication & Problem-Solving
• Time Management & Multitasking
Education
• Pgd. Hospitality, Traveling and Tourism
National Institute of Hospitality and Tourism | 2025
• Bsc. Industrial Chemistry
Bowen University | 2018
Certifications
• Foundation in Travel and Tourism with Amadeus
International Air Travel Association, IATA
2025
• Virtual Assistant
Incubator Hub Africa
2024
• Project Management Professional
Exford Global Consult Ltd, Abuja
2022
• Customer Service and Relationship Management
Exford Global Consult Ltd, Abuja
2022
Tools & Software
• Microsoft Office Suite (Word, Excel, Outlook)
• Adobe Premiere Pro, Capcut
• CRM & Customer Support Platforms
• Amadeus
• Transcription Tools
Languages
• English [Fluent]
• Spanish [Beginner]
• Yoruba [Fluent]
• Pigin [Fluent]
•
Dutch [Beginner]
Hobbies
• Traveling
• Video Editing
• Constructive Arguments
• Volunteering
• Watching Documentaries
• Workout
Reference
Available upon request.