Damilare Dosunmu

Professional Experience Portfolio

Hotel Manager

With extensive experience in hotel management, I have consistently driven operational excellence and guest satisfaction in various hospitality settings. My expertise includes overseeing daily operations, managing staff, and ensuring top-tier customer service. I excel in implementing efficient processes, optimizing resources, and enhancing guest experiences, which has led to increased customer loyalty and revenue growth.

Customer Care Service Representative

As a seasoned customer care professional, I have a proven track record of delivering exceptional service and building strong customer relationships. My ability to handle inquiries, resolve complaints, and provide personalized support has consistently resulted in high customer satisfaction ratings. I am adept at using customer feedback to improve service delivery and contribute to the overall success of the organization.

Operations Manager

In my role as an operations manager, I have demonstrated strong leadership and organizational skills in managing complex operations across diverse industries. My responsibilities have included streamlining processes, improving efficiency, and driving performance improvements. I am skilled in project management, strategic planning, and fostering a culture of continuous improvement to achieve business goals.

Education Administrator

With a solid background in education administration, I have successfully managed academic programs, supported faculty, and enhanced student services. My expertise includes curriculum development, policy implementation, and administrative oversight. I am committed to creating a supportive and engaging learning environment that promotes academic excellence and student success.

Key Skills

Leadership and team management

Strategic planning and operational efficiency

Customer service excellence

Project management and process improvement

Strong communication and interpersonal skills

Adaptability and problem-solving

My diverse experience across hotel management, customer care, operations, and education administration positions me as a versatile professional capable of driving success in various sectors. I am passionate about delivering outstanding results, fostering positive relationships, and contributing to the growth and success

of any organization I join.