DAMILARE SAMSON ALUKO
Details--Skills
Sales & Business Development
Profile
A highly motivated and results-oriented professional with
diverse experience in sales, business development, and
customer relationship management across multiple industries,
including pharmaceuticals, microfinance, and technology.
Demonstrated expertise in driving sales growth, improving
customer conversion rates, and managing client relationships
to deliver tailored solutions. Adept at creating long-term
business partnerships and contributing to organizational
growth by leveraging innovative sales strategies and excellent
customer service.
Employment History
Client Relationship
Management
BUSINESS DEVELOPMENT EXECUTIVE at
MONEYMASTER PSB – ABUJA/LAGOS
Customer Conversion &
Retention
JUNE 2022— FEBRUARY, 2024
Business Development Executive:
Market Research &
Competitive Analysis
Loan Management & Customer
Support
Led the marketing, branding, and sales efforts for over 100
POS terminals, contributing to the growth of the
company’s transaction services.
Spearheaded the opening of over 1000 new customer
accounts, enhancing the company’s customer base and
increasing market share.
Built and maintained strong relationships with clients,
ensuring high satisfaction and long-term business
partnerships.
Collaborated with the marketing team to create campaigns
that effectively communicated the brand's value
proposition to target markets.
Utilized CRM systems to manage customer data, track
sales performance, and identify new business
opportunities.
B2B & B2C Sales Expertise
Marketing & Branding Strategy
CRM Systems & Software
(Salesforce, etc.)
POS Systems & Financial
Product Sales
Microsoft Office Suite: Word,
Excel, PowerPoint and
Outlook.
Team Collaboration &
Leadership
LOAN MONITORING AND RETRIEVAL OFFICER
at MUTUAL TRUST MICROFINANCE BANK ABUJA
SEPTEMBER 2019 — MAY 2020
Negotiation & Closing
Techniques
Managed loan portfolios and ensured timely loan
repayments, improving the bank’s cash flow and
customer financial health.
Worked directly with customers to resolve loan issues,
providing customized financial solutions to meet their
needs.
Cross-functional Coordination
Survey Software : Survey
monkey, Google form, Type
form and Get feedback
Google Meet, Microsoft Teams,
Zoom and Website Revamp
Maintained detailed customer records, utilizing systems
to track payment schedules and follow up on overdue
accounts.
Delivered exceptional customer service, improving
retention and building strong customer relationships.
Languages
English
Yoruba
Pidgin English
GROWTH EXECUTIVE at EPP GUY – Abuja
AUGUST 2018 — JULY 2019
Managed inquiries from patients, referral sources, and the
administrative department.
Coordinated with insurance companies and handled prior
authorization requests.
Entered and updated patient information in the customer
information system.
Ensured customer satisfaction by addressing issues and
concerns related to their health.
Acted as a backup during employee absences.
Made necessary decisions during off-hours or without
supervision to maintain continuous service.
Developed an understanding of customer needs and trends
to enhance satisfaction and loyalty.
Hobbies
Reading, Writing, Travelling,
learning, Meeting People and
Listening to Music.
SALES REPRESENTATIVE
MOTION GLOBAL – ABUJA
at
ALLIANCE
IN
MARCH 2018
Drove significant sales results by actively prospecting
and converting leads into loyal customers for the
company’s health and wellness products.
Consistently achieved high sales performance and
exceeded customer conversion targets.
Built a strong customer base through excellent
relationship-building and personalized service.
SALES
REPRESENTATIVE
at
GUARAPAD
(HEALTH MEDICINE SALES COMPANY) – ABUJA
FEBRUARY 2014 — FEBRUARY 2015
Played a key role in selling health products and
pharmaceutical solutions, managing both B2B and B2C
accounts.
Developed and executed sales strategies that resulted in
high customer conversion rates and revenue growth.
Educated clients about product benefits and usage,
fostering trust and encouraging repeat business.
Built strong relationships with healthcare professionals
and other key stakeholders in the industry.
Education
BSc. Geography and Environmental Management,
University of Abuja, FCT, Nigeria
2015 — 2018
Certification
Certified Risk Management Professional
CRM Software certification (in view)
Sales Tech Certification (in view)
Awards & Achievements
Top Sales Performer at MoneyMaster PSB for outstanding
account acquisition and POS terminal sales (2022/2023)
Customer Conversion Excellence at Alliance in Motion
Global for achieving high sales targets and converting
leads to loyal clients.
Technical Skills
CRM Software: Salesforce, HubSpot
Microsoft Office Suite (Excel, Word, PowerPoint)
POS Systems
Financial Software & Loan Management Tools
Marketing Tools (e.g., Google Analytics, Mailchimp)
References
References available upon request
