Damien Gamboa

Experienced customer service specialist and access management coordinator in critical security role. Over two years experience in performing database audits, tracking projects with Smartsheets and communicating with customers by ticket system, phone, email, and chat. Knowledge across platforms such as Outlook, Teams, Sharepoint and tenant management systems.Provided crucial support to clients requiring access to restricted spaces and physical assets for workplace operations.

Worked and trained remotely with team members to provide quality outcomes for our contract client. Developed professional communication skills and personal ownership of project roles and duties.