Dami Banji Alabi

Dami Banji-Alabi PRODUCT MANAGER M: - H: Lagos, Nigeria E:-L: https://www.linkedin.com/in/dami-banji-alabi-he-him-678b37b8/ CAREER STATEMENT Proactive and results-driven Product Manager with over 6 years of experience in SaaS product development and management. Proven ability to lead cross-functional teams, optimize product strategies, and enhance user experiences. Skilled in translating user feedback into actionable product specifications and driving product roadmaps to align with business goals. Passionate about leveraging AI and automation to create user-centric solutions. EXPERIENCE Senior Product Manager | Norebase October 2024 –  Successfully launched new landing pages for our USA incorporation product and Global expansion service, boosting product visibility and user engagement. Senior Product Manager | Coure Software and Systems November 2022 – September 2024   Implemented restructuring of the product team approach to sprint planning and development leading to 15% increase in the average completion rate across both of the company SAAS platforms Created additional API service monitoring systems to track client service connectivity leading to a 10% increase in customer issue resolution times. Product Manager | Small Biz Silver Lining March 2021 – February 2022      Worked on the optimisation and launch of seminar styled online learning program as part of Godaddy’s small business empowerment program Led data research on improving our current understanding of how best to help small business thrive as part of the Global justice initiative in partnership with JPmorgan chase Through the optimisation of user feedback collection, derived from internal and external user experience interviews, I Increased speed of shipping of new features added into Silver lining's flagship enterprise software, SLAPcenter by 10%. Creation of additional reporting systems to track the engagement of users in SLAPcenter which led to a 10% sales growth in monthly recurring revenue. Increased the speed of bug resolution by 15% while managing a remote team of web developers in charge of SLAPcenter. Product Operations Manager | Small Biz Silver Lining October 2020 – March 2021  Optimised Data reporting processes to improve performance monitoring leading to a 5%   improvement in customer response speeds. Development of new training modules for staff improving onboarding speed by 5%. Creation of a comprehensive Manual for the flagship software SLAPcenter which improved onboarding speed for new technical hirings by 5%. TECHNICAL SKILLS  Proficient user of Content Management Systems (CMS) like WordPress and HubSpot  Proficient user of Customer Relationship Manager (CRM) like Agile  Proficient user of Online Payment processing software like Stripe  Proficient user of the Microsoft office suite  Advanced user with Project Management software tools like Azure DevOps, Notion, Asana, and Trello  Advanced user using wireframing tools like Balsamiq.  Experience using marketing data analytics software like Google Analytics, Moz etc.  Basic knowledge of Database query languages like SQL SOFT SKILLS  Time-management  Product Roadmap and Vision  Product lifecycle management  Product Strategy  Analytical skills  Backlog management  Customer-oriented  Strong verbal and written communication skills  Project management  Stakeholder management  Creativity EDUCATION Scrum Institute – Certified Scrum Master Scrum Institute – Certified Scrum Product Owner University of Southampton, UK - MSE (Hons) (Energy and Sustainability with Electric Power Engineering) (Achieved Grade: Distinction) University of Bath, UK - BEng (Electrical and Electronic Engineering) (Achieved Grade: 2:1) INTERESTS Sports I am a big sports fan and enjoy a variety of sports which I play in my spare time. For example, football, tennis, table-tennis, and badminton.