CONTACT
DAME GUEYE
- -
153, cité nations unies / Dakar Senegal
OBJECTIVE
To enhance my professional skills, capabilities and knowledge in an organization
which recognizes the value of hard work and trusts me with responsibilities and
challenges.
EXPERIENCE
2019 - Présent
Sitel, Dakar, SN
Customer Service Representative
Présent products and help customers and them to choose based on their needs.
2017 - 2018
Intelcia, Dakar, SN
Technical Advisor
Troubleshooting and technical support for SFR customers.
2014 - 2016
Sonatel, Dakar, SN
Technical Advisor
Troubleshooting and technical support for Orange Senegal customers
July 2013 September 2013
Sonatel, Dakar, SN
Internship
Study of Sonatel 3G access network to
improve the quality of service
December 2010 January 2011
Ministry of Economy and Finance
Internship
Setup and maintenance of an IP telephony system for the Ministry of Economy and
Finance
EDUCATION
2013
ESMT University, Dakar, SN
Bachelor Degree Network and Services
13/20
2009 to 2011
ESMT University, Dakar, SN
Two-year technical degree
12/20
2007
Limamou Laye high school, Dakar, SN
High school diploma
SKILLS
Sales
Networks and troubleshooting
Decision making
LANGUAGE
French - English - Wolof