Damaris Kamande

DAMARIS KAMANDE Virtual Assistant | Executive & Administrative Support Specialist.-| linkedin.com/in/damaris-kamande Professional Profile I am a Virtual Assistant with over four years of experience supporting executives, teams, and organizations through administrative management, social media coordination, and customer engagement. Strategic, resourceful, and accountable, I specialize in creating structure, streamlining workflows, and leveraging digital tools to improve productivity. Known for reliability, adaptability, and proactive problem-solving, I consistently help teams operate more efficiently. With a proven record of supporting fast-paced businesses in Kenya, I am now looking to bring my skills to global teams, contributing strong organizational ability, clear communication, and a results-driven approach to international clients and organizations. Core Skills • • • • • • • Executive & Team Support: calendar, inbox, travel, reporting Social Media: content scheduling, engagement, analytics Workflow Optimization: digital filing systems, process improvement Customer Service: professional handling of inquiries, client relations Remote Collaboration: Google Workspace, Microsoft Office, Asana, Slack, Zoom Finance & Admin: invoicing and expense tracking Cross-Cultural Communication: adaptability and collaboration with international teams Professional Experience Motor Consult Services Ltd – Administrative Assistant Nairobi, Kenya | October 2021 – January 2026 • • • Coordinated executive schedules, meetings, and reporting, improving workflow efficiency and reducing turnaround times by 25%. Implemented a streamlined filing and record-keeping system, enhancing accessibility and reducing delays. Managed social media accounts by scheduling posts, tracking analytics, and engaging with followers, contributing to a 30% increase in online engagement within six months. • • Drafted and managed confidential communications, invoices, and client-facing reports with 100% accuracy. Oversaw logistics for vehicle booking and showroom operations, supporting seamless customer experiences and business growth. BMG Holdings Ltd – Auto Branch – Administrative Assistant Nairobi, Kenya | April 2021 – September 2021 • • • • • Supervised procurement and inventory processes, maintaining 95% accuracy in stock tracking. Drafted and circulated internal and external communications, ensuring smooth departmental coordination. Supported monthly financial reconciliations and reporting, improving accuracy and transparency. Provided professional customer service across phone, email, and social media, raising satisfaction scores by 20%. Contributed to the company’s early digital marketing efforts by monitoring engagement and sharing insights that informed content improvements. Professional Certifications • • Virtual Assistant Program – ALX Africa | October 2024 Workflow Specialist Certificate – Asana | March 2025 Additional Information • • • • Experienced with remote-first tools including Slack, Asana, Zoom, Google Workspace, and Microsoft Office. Comfortable working across time zones and collaborating with international teams. Quick to adapt to new technologies and systems, with a focus on efficiency and scalability. Motivated to grow into leadership positions and contribute to the success of global operations.