Dale Brian M. Araña

DALE BRIAN ARAÑA WHAT I DO WHY ME EXPERIENCES I’m a general administrative, and customer service professional with 5+ years of experience in e-commerce. I’m a versatile team player who loves to maximize efficiency and productivity of any task I’m working on. Team Lead - PRISM TECH PVT LTD, PRISM+ , Singapore 2020 January - 2022 June My career goal is to maintain my vigor through learning in providing good services to people who need my skillset and services. My willingness to learn throughout my career is an advantage I think both to me and to my clients as well. Started out as a customer service officer before becoming the team lead of my group. Was an administrative and customer support officer. Handled a wide array of tasks from quality control, training of new employees to social media management and technical support Security Admin Assistant - GSIA Security Agency, Inc 2018 February - 2020 January SKILLS & TOOLS Zendesk Google Office Suite Airtable Mocrosoft Document Suite Trello Amazon Seller Central Slack Lazada Seller Central SketchUp Quick Study General adminstrative and clerical works, work hours and manpower monitoring. Acted as liaison to GN Power employees. Acted as personal assistant to the security manager. Fabrication Lab Assistant - FABLAB Mindanao 2017 January - 2017 June Taught 3D design and principles. Was in charge of 3D machine equipment maintenance People Person Team Management Executive Coms Strategy Virtual Lead, Co-founder - Saver’s Haven, Iligan City 2015 June - 2015 December Product research and management lead for Amazon storefronts. Also handled customer support. SOCIAL thedaleofficial dalebrian.arana in/dalebrianarana Virtual Assistant - Florida Price Savers, Tampa 2014 December - 2015 June Product listing and research. Inventory management. Training and onboarding agent for incoming prospects and new hires