Dajenne Brown

 DAJENNE ROYANN BROWN HASTY GOOD DISTRICT MILE GULLY P.O MANCHESTER Mobile: 1 - Email:- OBJECTIVE: To secure a full-time position using my knowledge, skills, experience and education of leadership, analysis, communication, counseling, research, customer service, human relations, computing, office, and administrative functions to work at my utmost best to add value to the organization in a positive way. Develop my natural abilities academically, practically, and administratively, that will equip me to make a positive contribution to the organization that allows me to contribute to its productivity and goals, with my knowledge, skills, and experiences. PROFILE: Competitive advantages: integrity, leadership, and commitment Trainable, quick leaner, understand, interpret, and comprehend. Strong interpersonal and communication skills relating to a wide range of people at all levels. Thriving in both independent and team environment Ability to manage multiple tasks while being able to prioritize to meet tight deadlines. Flexibility and ability to adapt to changing situations. Ability to exercise discretion, handle sensitive and confidential matters appropriately. SKILLS Excellent Communication Skills Exceptional Customer Service and Human Relations Management Team Building and Problem Solving Conflict Resolution Time Management Excellent Decision Making I can quickly grasp concepts and act on any given task while adapting to my environment. WORKING EXPERIENCE OCTOBER 2022 - MARCH 2023 Complete Accident Support (Legal Assistance) Signing up clients Creating new files for the Mandeville Branch and a copy of every new file for the Kingston Office Sending out demand letters to at fault party (Insurance companies etc.) Follow up letters every month to insurance companies for their position (Accepting or denying liability, breach of policy) Updating clients at least once per month on the status of their case Requesting medical reports, Police reports and any other relevant documents. Following up with medical institutions, Police station etc. Importing of file notes (dating file notes, every action taken on the file must be noted on the file) Filing and packing up court documents, serve law firms. Navigating the master sheet to locate files (active files, closed files, death matter, matters before the court etc.) MARCH 2023- May 2023 Millenia Business Center (SALES AGENT ON MEDICARE CAMPAIGN) Worked on Medicare Account using convoso dialer. Contacted client with Medicare parts A&B Make sure that they have all the required information to sign up for the new additional benefits they are entitled to. Make sure the information about them self is correct (Age, Name, State, Zip code) Transfer clients to Medicare specialist in their state JUNE 2023- AUGUST 2023 MILLENIA BUSINESS CENTER (SALES AGENT TAXEN DEBT CAMPAIGN) Contact clients that are in taxen dept. Make sure that they have over $1100 in taxen and debt before continuing. Be as convincing, to persuade clients to sign up to have their debt eliminated or reduced. Transfer interested clients to senior agent to have them assist from that point forward, using vici dialer. November 2023- December 2023 MILLENIA BUSINESS CENTER (SALES AGENT ON ACA CAMPAIGN) Contact American Citizens and have them sign up for ACA health benefits once they are qualified. Transfer them over to ACA specialist January 2024- April 16 2024 Smart Setters (Liaison) Contact Canadian Real Estate Agents Book appointment for Brokers Convince Real Estate agents to book appointments to speak with different brokers to joining their brokerage. EDUCATION AND QUALIFICATION - MILE GULLY HIGH SCHOOL High School Diploma CSEC Studies General Education General Passes in CSEC Mathematics English Principles of Business Princess of Accounts Office Administration Reference Available Upon Request