DAISY APRIL YVETTE
IRENEO
JC 88 KM5, Pico, La
Trinidad, Benguet
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PROFESSIONAL
SUMMARY
Dedicated employee in our family business offering more than four years’ experience assisting with
customer service. Desire to bring skills to new position with room for advancement. Detail-oriented
and quality driven with skills in diagnosing and resolving problems.
EDUCATION —
Saint Louis University
Baguio City
2010
Bachelor of Science in
Computer Science
EXPERIENCE
January 2014 - Current
Employee • Video Terminal, La Trinidad Benguet
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Manages day-to-day business operations, including
restocking of products, inventory management, and
customer service.
Recommends products to customers and suggests other
options if preferred product is unavailable.
Exhibits high energy and professionalism when dealing
with customers.
Responds proactively and positively to rapid change.
August 2010 – March 2013
Technology Consultant • Hewlett Packard Philippines,
Taguig City, Metro Manila
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KEY SKILLS
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Project Coordination
Document Management
Deadline-Oriented
Organized
Microsoft Office Proficiency
Aligned business solutions with defined requirements to
ensure product satisfaction.
Optimized business processes through development of
custom SAP Financials applications.
Enthusiastically participated in SAP job-related training to
enhance skills and extend expertise in SAP technology.
Managed customers’ expectations of support and
technology functionality in order to provide positive user
experience.
