Daisy Fayloga

Daisy De Juan-Fayloga 24 L. Nadurata St. 5th Ave. Caloocan City Philippines Mobile: - E-mail/Skype:- Job Objectives Contribute and share my knowledge and experience to the company ________________________________________________________________ Summary of Qualifications Almost 6 years working in Hong Kong providing efficient service I’ve been into 8 years Chinese culture and environment Proficient in Cantonese, English and Filipino language Involved in the management field and training center category Can work under minimum supervision and able to work under pressure. A self-motivator, confident in problem solving and a cooperative team member. A natural information seeker and an analytical thinker. Dynamic leader and team builder, consistently motivating others towards success. Have been involved in major decision making Work Experience Equity Track LLC West Oakland, California USA Telemarketer Job Description: Appointment Settler Make 200-400 leads to call and look for the houses to buy from the homeowners, renovate it and sell it back. April-June 2017 VXI Global Holdings Philippines Waltermart Munoz, Quezon City AT&T Technical Support Specialist II Job Description: Take on the toughest technical calls, answering incoming customer calls and provide assistance in registration, email creation, physical line signal testing, modem/filter set-up, plus email, browser and modem troubleshooting Interact and coordinate with other departments to resolve customer’s issue. Interpret customer records and repair ticket. Test, analyze and clear customer reported trouble. Resolves technical issues for voice, internet or data installations and connection issues. Remotely configure and troubleshoot client’s equipment. Arrange dates, times for service call. April 2016 - April2017 Altegra Health Picadilli Star Bldg. BGC Taguig City Chart Retrieval Specialist Job Description: Schedule Patient / Office Chart Verify Provider/ Member Information January – March 2016 (Seasonal Account) Sykes Asia Shaw Blvd. Mandaluyong City Call Center Agent/ Hotel Receptionist @hotels.com Account (Sales) Job Description: Hotel booking/ Reservation January – July 2013 Sitel Ortigas, Pasig City Call Center/ Customer Care for sears.com Account Job Description: Online Customer Care/Assistant October 2012 – December 2012 (Temporary Account) MONTY Training Center Inc. -) Rm. 207 R.G Building 1820 E. Rodriguez Sr. Cubao Quezon City School Administrator / Trainor Job Description / Duties and Responsibilities • Responsible for providing Chinese instructions Teach Cantonese language, basic and simple conversation based on OWWA test for OFW. * Teach the applicants how to cook Chinese dishes and proper Chinese table settings. • Performs quarterly preventive and corrective maintenance for all the facilities of training center and applicants needs • In charge of the initial installation of new units (includes installation of operating system, package and custom applications and network connections) as well as relocation of existing ones from and between working stations. • Provides written exams, audiovisual presentations for the applicants. • Assists the President of the training center in program implementation as needed • Performs actual physical inventory of the training equipment • Submits daily accomplishment report to the President and owner of the training center • Food and appliances inventory. Record and submit monthly purchase of appliances, food and other accessories needed in training center. MORTHY INTERNATIONAL RECRUITMENT SERVICES -) Rm. 201-204 R.G Building 1840 E. Rodriguez Sr. Cubao Quezon City Assistant Manager Responsible for the analysis, assessment and review of possible tools and solutions. Supports and leads recruitment officers that study, test and develop the agency. Highlights of my responsibilities: Responsible for maintaining and administering the agency. I took charge on the company’s meeting and agenda. Overall in-charge of the capacity planning and administration. Major achievements: Able to train the staff and negotiate Chinese principals Project Accomplishment and Completed: Able to design, plan and managed costing of branch’s. Project leader of maintaining/ setting up and administration of new branch Worker in Hong Kong Job Description/Responsibilities Take good care of the child, feed him, bring and fetch in school. Teach him how to speak English and assist him doing his homework. Do some household chores such as cooking, marketing and keeping the house clean. Trainings / Seminars Attended First Aid and Emergency Training TESDA NCII Passed the Assessor Methodology and Trainor Methodology Pauline Joy Assessment Center qualified Assessor PESO seminar for agencies organization Personal Information Birthday : May 18,1980 Height : 5 feet and 6 inches Weight : 120 lbs. Father : Eligio C. De Juan (Deceased) Mother : Brigida A. De Juan Occupation : Bussinesswoman Educational Attainment College Manila Central University 1997 – 2000 Caloocan City (Bachelor of Science in Pharmacy) Secondary Saint Jude Academy 1993 - 1997 Valenzuela City Primary Serrano Elem. School 1986 - 1993 Valenzuela City Character Reference I would like to give the character reference upon your request I certify that the statement written above are true and correct to the best of my knowledge and belief. DAISY D.J. FAYLOGA