Daisy Egboro

DAISY EGBORO #12 Ompadec Road, Off Nyeche Street, Off NTA Road (By Sarah House) Mgbuoba, Port Harcourt, Rivers State, Nigeria Phone: - Email:- PROFESSIONAL SUMMARY Resourceful and goal-oriented sales and healthcare professional with experience in cold calling, appointment setting, CRM systems, and patient care. Proven ability to manage leads, schedule meetings, and support client relationships using tools like HubSpot and Zoho CRM. Strong interpersonal skills, a compassionate nature, and a solution-driven mindset make me an effective communicator and team player. EXPERIENCE Digital Witch IT Support Cold Caller | Lead Generation | Appointment Setter | CRM Administrator 2024 Present - Used CRM platforms (HubSpot, Zoho) to manage lead pipelines and track customer interactions - Made cold calls to potential clients, introducing IT support services and qualifying prospects - Scheduled appointments with decision-makers and followed up using CRM reminders - Maintained accurate lead records and status updates in CRM dashboards - Contributed to improved lead-to-conversion rates by streamlining CRM data University of Port Harcourt Teaching Hospital (UPTH) Healthcare Assistant / Social Worker (Voluntary) - Assisted in personal hygiene, feeding, and mobilization of patients - Monitored vital signs and supported recovery plans - Ensured safety, cleanliness, and dignity in care routines - Maintained accurate records of patient care Quality Assurance/Control Analyst- - Verified lab results and documented reports to ensure regulatory compliance - Oversaw equipment calibration and sample testing - Performed analytical audits and process inspections Administrative Support Roles - Managed office supplies, visitor logs, and clerical duties - Scheduled meetings and compiled reports - Assisted in documentation and internal communications EDUCATION Rivers State University of Science and Technology- Bachelor of Engineering (B.Eng) in Petroleum Engineering WAEC Certificate Merit Diploma in Healthcare Assistant and Social Work Skills Development Council Canada CERTIFICATES & LICENSES - Social Work & Instrumentation Therapy (UPTH) - Palliative Care (UPTH) - HIV Testing & Adherence Counseling (UPTH) - Healthcare & Geriatric Care Assistant (UPTH) - HIV Care for the Elderly (UPTH) SKILLS - Cold Calling & Lead Generation - CRM Platforms (HubSpot, Zoho, Salesforce basics) - Appointment Scheduling - Communication & Objection Handling - Personal Care & Patient Support - Report Writing & Documentation - Time Management & Team Collaboration - Problem Solving & Customer Service INTERESTS - Healthcare & Social Support - CRM Tools & Digital Sales - Artificial Intelligence (AI) - Research & Traveling