Daisy C. Hernandez

DAISY C. HERNANDEZ Hamdan Street, Abu Dhabi, U.A.E. Mobile No. : - Email Add. :-CAREER OBJECTIVE To seek an opportunity in a firm that requires people of good moral character, with strong sense of dedication to work and possess a wide variety of work experience. PROFILE ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ Hard working, patient, willing to learn and accept any task to improve my skills and ability. Excellent customer service skills and highly effective in multi-tasking. Strong communication, problem solving and organization skills with the ability to prioritize workload. Familiarity with computer use, especially MS OFFICE and ERP system. Good interpersonal and negotiating skills, proven to work with different individuals at all levels. Always researching and updating knowledge for additional information that can improve the quality of work. Can work efficiently and effectively in multinational and multicultural environment. Can speak English and Basic Arabic. Pride in achieving goals and performed task as assigned. A team player who can easily cope up with colleagues and easily can adapt a new environment. CAREER PROFICIENCY AND ADEPTNESS ➢ ➢ ➢ ➢ ➢ ➢ ➢ Participate in contract Bidding / Tendering process by managing a response smoothly to RFT, RFP and RFI and ensure that the solution proposed is complete and appropriate in the best proposal positive results. Timely management of Tender activities. Understanding the RFT, deciding timelines and responsibilities. Understand the rules of tendering. Prepare methodologies and executive summaries. Use various computer packages such as Word, PowerPoint, Excel, Gant Chart and Pert Chart. Perform clerical routine and administrative functions. WORK EXPERIENCES EMIRATES TRANSPORT MUSAFFAH 40, ABU DHABI, UAE ADMINISTRATIVE COORDINATOR – TECHNICAL SERVICE CENTER NOVEMBER 01,2014 TO PRESENT ➢ ➢ ➢ ➢ ➢ Perform clerical routine and administrative functions and support tasks such as proofreading and operating computers to work with balance sheets and other documents. Attends meetings with the manager and taking down minutes. Attends meetings in behalf of the manager. Managing calendars and making appointments. Preparing materials for the meeting and making minutes. ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ Drafting letters and other documents such as PowerPoint presentations. Preparing and submitting Tender, including the Technical and Commercial Proposal. Submit Tender Bid on time and follow up the developments of the proposal. Maintaining filing systems. Making Job Estimations for the maintenance of vehicles. Prepare tenders and contract documents, including all survey and design work needed to prepare quantities and guideline costings. Scheduled stocks inventory and perform assets inventory, submit to the manager and compile the reports. Supervise company vehicle operations and responsible for the activities associated with the transportation. Optimize transport planning in the most efficient way. Assists in troubleshooting and resolving safety, service, and operational issues. Monitor the transportation budget to ensure funds are properly utilized and implement organizational objectives as dictated by management. Daily tasks include supervising employee performance, allocating driver assignments, ensuring compliance with safety standards, and maintaining all vehicles in top working order. Manage databases that detail transport activities, financial accountings, repair and maintenance costs and employee schedules. Perform other duties as assigned. EMIRATES TRANSPORT MUROOR 23rd STREET, ABU DHABI, UAE RECEPTIONIST – POLICE PROJECT MARCH 18,2014 TO OOCTOBER 31,2014 ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ Greet visitors entering establishment, determine nature and purpose of visit, and direct them to specific destinations. Perform administrative support tasks such as proofreading and operate computers to work with balance sheets and other documents. Maintain appointment calendars. Coordinate with the Project manager in making Tender, including the Technical and Commercial Proposal. Prepare tenders and contract documents, including all survey and design work needed to prepare quantities and guideline costings. Submit Tender Bid on time and follow up the developments of the proposal. Scan documents for filing. Present a professional demeanor at all times. Knowledge sets include: Answering Phones, Copying, Desktop computers, Fax machines, Filings, MS Office, Microsoft Outlook Provide excellent customer service as per company policy and procedures. Deal with drop in customers as quickly and proficiently as possible by coordinating with co employees and customers. Attend to customer needs and understand their requirements so that maximum number of inquiries is handled quickly and efficiently. Handle all telephone calls, outgoing and incoming, noting reasons for calls and forward to relevant members if necessary. Resolving customer queries promptly, within company guidelines before escalating to higher level. Handles all customer complaints by being professional and empathetic. Perform other duties as assigned. AL FOAH COMPANY INVENTORY CLERK / RECEPTIONIST HAMDAN ST. ABU DHABI, UAE APRIL 18, 2009 TO DECEMBER 31, 2011 ➢ Compile, maintain and regularly update the record of quantity, type, material and specifications of all merchandise stored in the establishment and warehouse. ➢ Prepare lists of depleted items for replenishing and inspect defected items to establish the cause. ➢ Resolve discrepancies in the slip inventory, purchased items list and packing quantity records on daily basis. ➢ Complete and issue weekly inventory reports to the manager. ➢ Initiated a computerized inventory system that generated acquisition requests automatically when the quantity became less than a minimal number. ➢ Restructured the warehouse shelves and arranged the merchandise in a smart manner that made counting and transporting of the same easier and reduced time spent in sorting items. ➢ Received and issued equipment and tools as needed. ➢ ➢ Carried out cycle counts, document control, item scanning and storekeeping tasks Provide accurate, appropriate and immediate responses to all requests by customer and ensuring the complete customers satisfaction. In-charge of handling all telephone calls (incoming and outgoing) and transfer to designated department ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ Operates POS machine and responsible for processing each customer’s items. Responsible for sales with an assigned location, giving catalogues, give presentations or demonstrate how products are used. Ensuring that company's customers are well-attended to, assuring their needs are satisfied. Receiving payment by cash, check, credit cards, vouchers and debit cards. Provide information about warranties and manufacturing specifications. Responsible for receiving, checking and logging all incoming inventory purchases. Encodes information’s about the products and responsible for month end inventory for every outdoor sales team. Substitute and take place the absence of one employee in any branch of the company. AUGUST 2005 – MARCH 2007 SINTEK PHOTRONICS CORP. – TAINAN CITY, TAIWAN R.O.C. QUALITY CONTROL DEPARTMENT ➢ ➢ ➢ ➢ ➢ ➢ ➢ Ensures that the incoming materials are suitable for production. Monitor all incoming materials, parts in process and final products before shipment to the customers. Coordinates and monitors the quality of the product and works closely with the section supervisors to plan, schedule and implement QA related activities. Determining the manufactured products and meet the quality standards enforced by the manufacturer. Reports and analyzed findings which may result in improving or changing a manufacturing process. Ensures that production meets all deadlines as well as quality standards. Encodes and prepare reports of the defective products. JUNE 1999 TO MARCH 2001 COLEGIO DE SAN JUAN DE LETRAN – CALAMBA, LAGUNA, PHILIPPINES SCHOOL SCHOLAR RECEPTIONIST- DEAN’S OFFICE COMMERCE AND ACCOUNTANCY DEPT. ➢ ➢ ➢ ➢ ➢ ➢ ➢ ➢ Greet visitors, provide basic information to faculty, staff and students. Answer and forward phone calls, dispense information and take messages. Photocopy, collate, staple and otherwise prepare materials as directed. File sensitive and confidential materials in a complex and comprehensive filing system. Send fax transmissions, scan various documents, type reports and other materials and responsible for distribution of dean’s memo. Maintain conference room schedule and handle meeting preparation requirements. Check the faculty attendance and responsible for distributing their load subjects. Updates and maintains the interior and exterior office bulletin boards with current and pertinent information. EDUCATIONAL BACKGROUND COURSE SCHOOL ATTENDED BACHELOR OF SCIENCE MAJOR IN PSYCHOLOGY COLEGIO DE SAN JUAN DE LETRAN CALAMBA, LAGUNA, PHILIPPINES APRIL 2001 SUPPLY CHAIN MANAGEMENT ORIENT MCT - MANAGEMENT CONSULTING & TRAININGS APRIL 2017 ORIENT MCT - MANAGEMENT CONSULTING & TRAININGS APRIL 2017 ORIENT MCT - MANAGEMENT CONSULTING & TRAININGS APRIL 2017 ORIENT MCT - MANAGEMENT CONSULTING & TRAININGS APRIL 2017 ORIENT MCT - MANAGEMENT CONSULTING & TRAININGS MARCH 2019 (SHORT COURSE) PROCUREMENT & LOGISTICS (SHORT COURSE) BASIC ACCOUNTING (SHORT COURSE) PROJECT MANAGEMENT (SHORT COURSE) INTERNATIONAL CAREGIVER CERTIFICATE PERSONAL DATA Nationality Date of Birth Passport Number Visa Status : : : : Filipino 10 December 1979 P-C RESIDENCE VISA DATE GRADUATED