Daisy Busog

DAISY V. BUSOG PROFILE Experienced Document Controller in Facilities Management, skilled in providing executivelevel support and improving company performance. Proficient in ERP software, message box systems, and Yammer. CONTACT EXPERIENCE - SECRETARY/ADMIN - ESPERANTO GENERAL TRADING Al Barsha 1, Dubai UAE 2022 - Present SKILLS Key Responsibilities: Manage daily office tasks (e.g., passes applications in JAFZA, EMAAR, Nakheel, DA) Maintain customer relationships and oversee Communication appointments Problem solving Gather pricing from suppliers and subcontractors Attention to detail Scheduling Prepare service reports, documentation, quotations, and cost sheets Manage petty cash accounts and provide accounting Interpersonal skills/Teamwork support Time Management Assist international company entities Adaptability EDUCATION SECONDARY SCHOOL MANSALAY CATHOLIC HIGH SCHOOL- COLLEGE: JOHN PAUL COLLEGE Associate in Hotel and Restaurant Management John Paul College Bachelor of Science in Entrepreneurship-- on going Monitor deadlines for Mulkiya, vehicle insurance, leasing, trade licenses, and insurance Coordinate schedules with office staff, technicians, and drivers Address employee requests regarding company information and HR issues Book air tickets for employees DOCUMENT CONTROLLER FM COORDINATOR BERKELEY SERVICES UAE LLC 04/- BERKELEY SERVICES UAE LLC 01/2020-04/2020 Organizes and manages company documents Managed office and team operations within budgets using document management software. and timelines. Collects, uploads, or scans documents and Motivated employees to enhance their skills and ensures proper storage. knowledge. Assists with LPO, MR, and petty cash through Ensured adherence to quality standards, deadlines, ERP. and procedures. Maintains high-quality standards with revisions. Resolved customer complaints to maintain loyalty. Supports clerical and administrative tasks. Created and maintained office documentation. Validates document control systems against Optimized staffing to cover daily workloads. industry standards. Improved staff performance through monitoring and Manages the document change process for training. submission and publishing. Addressed escalated customer complaints and Coordinates implementation of document policy inquiries. processing and distribution. Coordinated vendor support for office maintenance Monitors file security and compliance with needs. information protection policies. Languages RECEPTIONIST BERKELEY SERVICES UAE LLC English: Full Professional Proficiency 01/2020-04/2020 Monitored lobby access and security, handling visitor documentation. Admitted access based on eligibility to files and information. Greeted guests and directed them to the right personnel. Sorted and distributed mail, coordinating outgoing parcels. Maintained a friendly and approachable demeanor with visitors. Recorded inquiries, complaints, and actions taken. Routed messages, coordinated appointments, and directed staff. Organized reception cleaning and lobby for office areas. Responded to correspondence within target timeframes. Anticipated guest needs, providing exceptional customer service. Answered questions about company pricing and policies. Assisted with clerical duties as needed. Mandarin: Limited Working Proficiency Tagalog: Native or Bilingual Proficiency