Daisy B. Delos Reyes

I have been in the customer service industry for almost 8 years now and I have handled billing, retention, sales, financial and travel account in the past.

I am knowledgeable in the following tools:

1. Microsoft Office
2. G Suite
3. Slack
4. Retool
5. PureCloud
6. Looker

I am knowledgeable in booking flights, adding ancillaries with the airline, and booking hotel reservations.

I am also an expert in call handling and responding to email and chat (inbound and outbound contacts to customers and business).

I have an excellent attention to detail. and I can efficiently navigate airlines website and is familiar with work around to resolve possible website issues.