Daisy Atieno

DAISY ATIENO- SUMMARY Reliable and proactive Virtual Assistant with experience in administrative support, calendar management, customer service, data entry, and social media assistance. Skilled in multitasking, problem-solving, and maintaining confidentiality while ensuring smooth daily operations and client satisfaction. WORK EXPERIENCE Virtual Assistant Jan2024-Feb 2025t Implemented cost-effective tools and automation strategies, reducing operational expenses by 20%. Streamlined administrative workflows, boosting task efficiency and response time by 25%. Led virtual support for cross-functional teams, ensuring timely project updates and smooth coordination. Administratve Assistant Mar 2021 - Dec 2022 Managed calendars and project timelines, reducing scheduling conflicts and improving delivery by 30%. Introduced productivity tools, enhancing task tracking and accuracy by 15%. Supported interdepartmental communication, increasing project follow-through by 10%. Virtual administrative intern Feb 2020 - Jan 2021 Assisted in organizing digital files and managing data entry tasks in compliance with company standards. Conducted research and prepared reports, identifying key insights and flagging inconsistencies. EDUCATION Virtual Assistant Program – ALX Africa Sep 2019 - Oct 2020 Completed intensive training in administrative support, calendar and email management, customer service, digital tools (Google Workspace, Zoom, Trello), and professional communication. Virtual Assistant Diploma – ALISON Aug 2015 - Aug 2019 Gained skills in time management, data entry, online research, client support, and remote work best practices.