Dainielle Blackstock

Dainielle Blackstock

$5/hr
Virtual Assistant, Email Support, Customer Service Assistant.
Reply rate:
-
Availability:
Hourly ($/hour)
Age:
31 years old
Location:
Kingston, Kingston, Jamaica
Experience:
3 years
Dainielle Blackstock 6 Doherty Drive Elleston Flat Kingston 7 Tel #:- Email address:-Objective My objective is to secure a reliable and hardworking position so that I can show my team building, customer service, and communication skills. In that I will be able to work with people and your organization to accomplish goals and aspirations. Education University of the West Indies (2013 – 2016) Bachelor of Science in Social Work Core Courses: Social Work Theory and Practice, Social Work Practicum, Social Research, Statistics for Behavioural Sciences, Survey Design, Abnormal Psychology, Community Organization, Applied Social Group Work, and Social Casework: Counselling, Treatment, and Rehabilitation. Spalding High School(2006 – 2013) # CAPE subjects include: Food and Nutrition, Sociology, Communication Studies, Caribbean Studies #CSEC subjects include: Mathematics, English Language, Social Studies, Food and Nutrition, Home Economics Management, Human and Social Biology, Physical Education and Sports Experience Office of the Children’s Registry - Registration Officer ( GWEP Intern January – July 2017) (Registration Officer October - present) Job Duties Include: Action reports - Processing of reports Customer service Data Entry and Administrative Duties Informing the reporter or parent of the case ID # Making referrals to the necessary agencies Customer service consultant at Sutherland Global Services ( August – November 2016) Job Duties Include: Answering the telephone taking messages, Doing promotions for the company. Assisting customers with product quires. Social Work Trainee(Intern)/University Hospital of the West Indies (Department of Psychiatry) (October 2015 to April 2016 ) Job Duties Include: Case work – making treatment plans and using theories to assist in various cases. Participate in activities organized by the agency and also plan activities. Attend meetings, lecturers, Kardex, post – grad sessions and ward rounds. Organize and conduct home, school and agency visits. Answering the telephones taking messages, assisting patients/clients. Organized and execute a fun raising activity Social Work Trainee (Intern)/Holy Trinity High School (January 2015 to April 2015 ) Job Duties Include: Organize and conduct home, school and agency visits Answering the telephones taking messages Assisting students Organized and execute a fun raising activity Case work – making treatment plans and using theories to assist in various cases Assisting Dr. Shetty in Psychometric testing Social Work Trainee (Intern)/Richmond Fellowship (Patricia House) (March 2014 ) Job Duties Include: Participate in group sessions Assist patients Have motivational sessions with patients/clients Sales Clerk and Cashier/Super Valu Home Centre ( June 2015 to September 2015) Job Duties Include: Assist customers Answering the telephone Stock taking Making orders Part – time Sales Clerk and Cashier /Patmore’s Hardware and Lumber Ltd( June 2011 to September 2016) Job Duties Include: Assist customers Answering the telephone Stock taking Making orders Doing promotions Inventory Data Entry Key Skills Proficient in Microsoft Word, Excel, Access, Publisher, Power Point, Group Work, Counseling, Report Writing, Time Management, Entrepreneur, Knowledge of IBM software, Research, Fundraising, Marketing, Public speaking, Records taking. Co-curricular Activities Social Work Student Association (2013 – 2016) Jamaica Agricultural Society (JAS) (2013) Awards/Achievements Graduated with second class honors from the University of the West Indies Mona. (2016) Graduated with highest honors based on academic and extra curriculum activities. (2011) Interest/Activities Socializing, Helping the homeless, Reading, Singing, Dancing, Creating new mean of achieving things, playing netball, volleyball and doing promotions for business References Maureen Little Head Social Worker at the University Hospital of the West Indies (UHWI) Kingston 6 Tel #:- Camille Morris Robinson 5 Doherty Drive Elleston Flat Kingston 7 Business Analyst Tel #:-/-
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