Dagoberto De Jesus Quintanilla

CURRICULUM VITAE Customer-focused customer service professional with strong in-bound and out-bound call center experience for leading communications companies. Skills include an articulate with excellent verbal and written communication skills. Strongly Sales qualities and retention experience. Diplomatically resolve customer complaints and diffuse tension to ensure amazing customer experience. Dynamic, proactive and comprehensive of legal analysis. Fast learner and know how to embrace feedback from superiors. Have reliable internet via Ethernet cable. 25MB Download and 5MBS Upload. Dual Processor 2.93 GHz , 6 GB Ram, 64 Bit Operating system. Official Windows 10 Pro. Jabra Noise reduction quality headsets. Personal Information Name : Dagoberto DeJesus Quintanilla Date of Birth : 02/24/1982 Status : Single Address : Calle Circunvalación Block “C” casa # 5 San Juan Opico la Libertad Skype: jessequin23 Dagoberto Quintanilla Email:-Phone Number : - Nationality : Salvadoreño Nº de DUI :- Nº de NIT :- Education High School: Woodrow Wilson High School (9° - 12°) G.E.D Work Experience • • • Company : Teleperfornance : AT&T Prepaid customer service agent. Duty’s : Provided customer service, trouble shoot phone, refunds. Jan 2013 – Dec 2013. Account closed. • • • Company : Sykes Duty’s : Sales Agent for Hotels.com Jan 2014 – Jan 2015. Ramp down and I was let go. • • • Company : Atento El Salvador Duty’s : Level 1 Tech Support Motorola Feb 2015 – March 2017 Account Closed • • • • Company : Great Virtual Works Duty’s : Customer service, reship orders, update customer information, create new or orders. April 2017 – Currently to present date. Personal References • Kathy Flores - • David Garcia - • Lissette Hernandez-