DADA, OLUWABUSAYO TOSIN
12 Happy Valley 3rd Street, Guadalupe, Cebu city, Cebu ||
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Email:-
Profile:
Energetic customer service representative with one year experience and talented virtual assistant
with experience in providing exceptional support and ensuring projects are completed on time
with extreme confidentiality, work with resolving customer complain, inquiries, passionate about
building sustainable customer relations and satisfaction, driving brand and company loyalty and
increasing customer engagement.
Familiar with major customer service software, conflict resolution and possess a positive
attitude.
SEO, CRM, social medial accounts.
Education:
College graduate 2020
Doctor of Dental Medicine. (Dentistry)
Southwestern University Phinma. Cebu Philippines.
Professional skills and Highlights :
Computer software savvy (Microsoft office, CRM, desktop publishing. blogging),
CorelDraw, adobe Photoshop, pdf files.
Fluency in English language (spoken and written)
Troubleshooting, service and support.
Clinical thinker and problem solver and listening skills.
Multitasking, continuous improvement, team building and training.
Organizational skills.
Experience
Nov 2017- Jan 2018 Global Empire Corporation Cebu:
Experience in inbound and outbound calls.
Handled more than 50+ incoming call daily, email, and technical support.
Freelance job depending on the type nature of tasked achieved
April 2019- Till date Soccer Coach; DonBosco Technical College, Cebu.
Teaching and engaging grades 1-12 soccer drills, practice and instructions.