I am an IT Support professional with hands-on experience in Windows Server administration, Active Directory and Group Policy management, client machine configuration, helpdesk ticketing, and Microsoft Office 365 deployment.
I have worked on practical IT lab projects that simulate real-world corporate environments, including:
• Installing and configuring Windows Server as a domain controller
• Creating and managing Active Directory users, groups, and GPOs
• Setting up domain-joined client machines
• Managing IT support tickets using Freshdesk
• Deploying and administering Microsoft Office 365 users and licenses
I am detail-oriented, organized, and focused on providing reliable IT support solutions. I can assist businesses with system setup, user management, helpdesk support, documentation, and day-to-day IT operations.
If you are looking for a dependable IT support specialist who understands real-world workflows, I’d be happy to work with you.