Daberechi Judith

Highly motivated and customer-focused Customer Support Specialist with five years of experience providing exceptional service in fast-paced environments. Skilled in handling inquiries, resolving issues efficiently, and ensuring customer satisfaction through effective communication and problem-solving.

Key Skills & Expertise:

• Strong verbal and written communication

• Handling customer inquiries and complaints

• Troubleshooting and problem resolution

• CRM and ticketing system proficiency (e.g., Zendesk, Freshdesk, Salesforce)

• Multitasking and time management

• Empathy and active listening

• Live chat, email, and phone support

• Conflict resolution and de-escalation techniques

I am passionate about helping customers and eager to contribute to a team that values excellent service. Looking forward to bringing my skills and dedication to a company that prioritizes customer experience and innovation.