Czara Jane Panganiban

Czara Jane Panganiban--Blk7 Lot14 Futura Homes Marigondon Mactan City Cebu Objective To obtain a challenging position, gaining new knowledge that will bring profound change in terms of personal and professional advancement. Experience LICENSED FINANCIAL REPRESENTATIVE, SYKES ASIA; CEBU CITY— 2015 PRESENT Provides support to financial advisors, assistants, third party advisors and clients with their annuity/retirement account. Handles account inquiry, transaction request and account correction on an IRA, Non-Qualified and 403B Annuities offered by Riversource Financial. Analyzing customer’s financial statements, account activities and fees assessed on their policy. TECHNICAL REPRESENTATIVE, CONVERGYS PHIL. INC; CEBU CITY— 2014 Assists Time Warner cable and internet subscribers with their billing, current subscriptions, add-ons and technical issues. Provides billing analysis and making add on recommendations based upon customer’s needs and priorities. Also handles troubleshooting customer’s cable boxes, PPV subscriptions and slow internet connection. CUSTOMER REPRESENTATIVE, AEGIS PEOPLE SUPPORT; CEBU CITY 2013 Handles hotel reservation through Hotels.com and Expedia. Assisted callers looking for a perfect hotel room and makes recommendations that fits their budget and preferences. Education SULTAN KUDARAT STATE UNIVERSITY-;-— BS ACCOUNTANCY Skills and Licenses - Licensed Series 7 Agent (General Securities Representative License) - Licensed Series 63 Agent (Uniform Securities Agent License) - Knowledgeable in US General Stock Trading and Brokerage - Skillful in analyzing billing and financial data. References Available upon Request.