Cyrus Bureros

Cyrus Bureros Blk 11 Lot 3 Nauro St, Fairway View Subdivision Salawag, Dasmarinas City 4114 Philippines Hand Phone: - Landline: --Skype: cybrox3 QUALIFICATION OF SUMMARY ● ● ● ● ● ● ● Bachelor’s Degree in Commerce Major in Business Management. Bachelor of Laws Extensive qualifications and experiences acquired thru more than 8 years in the field of customer service and legal/paralegal jobs. Working experiences in telemarketing sales. Excellent interpersonal and communication skill. Strong leader with excellent organizational and motivational skills. Well versed in Windows application, an internet savvy and knowledge of Electronic Commerce PROFESSIONAL EXPERIENCE COGHLAN DUFFY & CO LAW (Australia) Position: Virtual Legal Executive Jul 2017 to Dec 2017 Duties and Responsibilities ­ 1. Reformatted commercial contracts in particular as well as all other contracts as instructed. 2. Explored and identified companies to provide them with the firm’s secretarial services based on the criteria given by the firm. 3. Recorded board minutes of any decisions or action items arising out of the Board discussion of some client companies. 4. Supported organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrated a commitment to teamwork and cooperation. 5. Provided administrative support to the lawyers of the firm on all legal tasks. JIMENEZ LAW LLP (USA) Position: Virtual Legal Executive Feb 2016 to Jun 2017 Page 1 of 5 Duties and Responsibilities ­ 1. Provided administrative support for the WC/Leave Management Unit. 2. Called and emailed US companies to explore and identify companies to provide them with the firm’s secretarial services based on the criteria given by the client. 3. Performed complex administrative work with an emphasis on claims, reports, presentation, material preparation, control of department calendars, development and distribution of meeting agendas and minutes, file controls, and assistance with functional operations as required. 4. Interacted with both internal and external clients and ensured accurate dissemination of information on behalf of the attorneys, risk managers and workers' compensation and leave management staff. 5. Developed and implemented office procedures and processes that support operations and changing business needs. 6. Supported organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrated a commitment to teamwork and cooperation. SHOPPING EXPERTS (Amazon Seller Central, USA) Position: Customer Service / Executive Assistant Sep 2015 to Feb 2016 Duties and Responsibilities – 1. Assisted customers in resolving any issues as regards products and delivery of all items. 2. Utilized a variety of software tools to navigate customer accounts, research and review policies. 3. Communicated effective solutions for a particular issue given. 4. Met or exceeded the quality and productivity goals assigned by management. 5. Demonstrated an appropriate sense of urgency for email response and phone service levels. 6. Followed company policies and processes in order to process customer requests appropriately. 7. Proactively communicated system and process issues and customer feedback trends to management. GABRIEL LAW CORPORATION (Litigation, Singapore) Position: Legal Executive Dec 2013 to Sept 2015 Duties and Responsibilities – 1. Generated suitable client care correspondence; 2. Addressed and collaborated with counsel to develop strategies on all litigation cases; 3. Drafted standard documentation; 4. Reviewed Singapore Rules of Court and ensuring compliance; 5. Prepared and managed correspondence, reports and documents; 6. Provide advice to clients pertaining to Singapore laws; 7. Filed and updated cases in e­litigation; 8. Made affidavits for cases of shipping, and admiralty law; 9. Liaised with Singapore International Arbitration Centre (SIAC) pertaining to existing cases; 10. Created client and office accounts for every case; 11. Opened and closed of files in LEAP documents; Page 2 of 5 GODWIN CAMPOS LLC (Litigation, Singapore) Position: Legal Executive Nov 2011 to Oct 2013 Duties and Responsibilities – 1. Generated suitable client care correspondence; 2. Addressed and collaborated with counsel to develop strategies on all litigation cases; 3. Drafted standard documentation; 4. Reviewed Singapore Rules of Court and ensuring compliance; 5. Prepared and managed correspondence, reports and documents 6. Provided advice to clients in Singapore laws pertaining to family, and civil laws; 7. Filed and updated cases in e­Litigation 8. Wrote Affidavits of Assets and Means for every family cases; 9. Made Written Submissions for the trial of a case; 10. Opened and closed of files in LEAP document; 11. Research in lawnet for all the cases assigned. Sterling Law Corporation (Conveyancing, Singapore) Nov 2010 to Oct 2011 Position: Paralegal Duties and Responsibilities 1. Processed and registered legal documents for all land transactions involving private, public, commercial and industrial properties within the service standards; as well as ensure the accuracy and reliability of the Land Register System 2. Dealt with members of the public as well as solicitors involved in the conveyancing process 3. Dealt with other ministries and agencies on land registration matters FEFCO FINE HOME FURNISHINGS (Kallang Singapore) Position: Sales Executive Duties 1. 2. 3. 4. 5. 6. Jan 2009 to Oct 2010 and Responsibilities – Hit the target of $30,000 sales every month. Followed­up customers about the latest promotions and advertisements. Maintained the showroom clean at all times. Competitor’s check regarding designs, prices and promotions. Planned on incoming roadshows at some places. Checked China factory regarding stocks and designs Reason for leaving – For better prospect and exposure. West Bank of America, Philippines Position: Banking Consultant Duties 1. 2. 3. 4. Oct 2005 to Oct 2008 and Responsibilities – Provided direct marketing and sales support to distribution sales organization. Provided support to generate and qualify as well as process sales leads. Maintained customer prospects and competitor database. Assessed and devised marketing promotions implementation. Page 3 of 5 5. Generated new business through outbound calls and followed up on incoming sales leads. 6. Maintained revenue goals by quarter and year­to­date figures. 7. Identified, solicited and sold MDOL products directly to small to medium size imaging centers and healthcare institutions. 8. Handled all sales inquiries thru telephone and e­mail. 9. Followed up with leads generated via Trade Shows and websites. Reason for Leaving – For better prospect and exposure EARTH LINK, Philippines Position: Senior Customer Service Representative Duties 1. 2. 3. 4. Sep 2001 to Oct 2004 and Responsibilities – Handled inbound sales of internet service provider. Managed retention of US client’s account. Monitored agent’s sales performance and effectiveness. Performed other duties that may assign from time to time. Reason For Leaving – For better prospect and exposure CITIBANK, Makati City, Philippines Position: Sales Representative Mar 1999 to April 2000 Duties and Responsibilities – 1. Handled all sales of credit cards by going to prospective consumers 2. Handles all sales inquiries Reason For Leaving – For better prospect and exposures. Shakey’s Pizza Restaurant, Philippines Position: Chief Food Server Duties 1. 2. 3. Feb 1997 to Mar 1998 and Responsibilities Gave the customers with utmost service Supervised trainees on customer service Planning of new promotions to attract more customers Reason for Leaving – Career Advancement EDUCATION ▪ Bachelor of Laws 2000 ­ 2005 Manuel L. Quezon University, Philippines ▪ Bachelor’s Degree in Commerce – Major in Business Management 1994 ­ 1998 Xavier University Ateneo de Cagayan, Cagayan De Oro, Philippines Page 4 of 5 ● Secondary Level 1990 – 1994 Xavier University High School, Cagayan De Oro, Philippines TECHNICAL SKILLS ▪ ▪ ▪ ▪ Proficient in legal searching functions. Advanced skills in Microsoft Office applications Advanced driving skills E­litigation user PERSONAL DATA Passport No. : EB- Date of Birth : 3 December 1977 Place of Birth : Philippines Nationality : Filipino Civil Status : Married Sex : Male Religion : Christian In case of emergency please contact: Ava Pauline Gatan­Bureros - Blk 409 Serangoon Central #03­311 Singapore 550409 Page 5 of 5