CYRIL ROSE M. FLORIDA
FREELANCER/VIRTUAL ASSISTANT
Proactive and resourceful Virtual Assistant with expertise in
remote administration, client support, and workflow
optimization,
adept
at
managing
communications,
coordinating projects, and utilizing technology to enhance
efficiency and deliver exceptional results.
Contact
--live:.cid.78f039e0eccce23b -skype
Davao City (Philippines)
Experience
BPO Industry - Customer Executive Agent
ZBS Solutions
Jan 2020 - Aug 2021
"Developed exceptional communication, problem-solving, and
customer service skills while handling high volumes of inquiries
in a call center environment, gaining valuable experience in
resolving complex issues and ensuring customer satisfaction."
Virtual Assistant
Education
Senior High School
SBOVACOM
Sept 2023 - Nov 2024
Enhanced a work field that can handle tasks like scheduling,
conducting navigation, and assisting with various queries,
fully utilizing my capacity to boost productivity.
Davao Central College-
Juan Dela Cruz St. Davao City
College Degree
University of Southeastern Philippines
Appointment Setter
SBOVACOM
Sept 2023 - Nov 2024
Extensive experienced in managing appointments and
appointment setters, ensuring they are handled promptly and
efficiently, ensuring no appointments are missed and all
necessary actions are taken in a timely manner.
Bachelor of Science in Civil Engineering
Obrero Davao CIty
Skills
Language
Cebuano
Tagalog
English
Organized
Communication
Teamwork
Meeting deadlines
Critical thinking
Reference
Karl Jay Menoto
Christian A. Muana
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