CYRELL YOUNG PAWAAN
SOCIAL MEDIA MANAGER
VIRTUAL ASSISTANT
CUSTOMER SERVICE REPRESENTATIVE
PROFILE
Experienced Social Media Manager that has the ability to
function independently and in a fast-paced team
environment. A reliable individual determined to achieve
excellent quality results--
WORK EXPERIENCE
POTCY ONLINE SHOP
Profile - Portfolio
SOCIAL MEDIA MANAGER | CONTENT CREATOR
Teresa, Rizal, Philippines
JULY 2020 - OCTOBER 2021
Taking photos, editing, creating captions, and posting
them on Facebook. Creating content calendar, and
SKILLS
Strong communication
Data Entry
Content Creation
Knowledge in computer
live selling. Responding to customers' concerns and
inquiries promptly.
CONCENTRIX
CUSTOMER SERVICE REPRESENTATIVE
application such as MS Word,
JULY 2021 - APRIL 2022
Handled inbound calls daily, providing quality service
PowerPoint, and Excel
to customers inquiring about their claims, benefits
Attention to detail
and eligibility.
Ability to multitask
HINDUJA GLOBAL SOLUTIONS
60-70 WMP typist
CHAT SUPPORT REPRESENTATIVE
Flexibility
MAY 2022 - MAY 2023
Handled 3-4 concurrences at a time and providing
EDUCATION
information to the customers in a timely manner.
FAR EASTERN UNIVERSITY
Received certificates for being one of the top agent
SENIOR HIGH SCHOOL GRADUATE
and being one of the agent that has a lowest average
2017 - 2019
Accountancy, and Business Management
chat handling time
DE LA SALLE COLLEGE OF SAINT
BENILDE
AWARDS
Bachelor of Science in Accountancy
2022 - Hinduja Global Solutions
-
Top agent for July 2022. August 2022, October
