Cyrell Gallano
Qualification Summary
Reliable, ability to multitask, and a quick learner professional with over 2
years of experience in providing excellent Customer Service experience
across the Pacific. Motivated, results-driven, solutions-focused, and
committed to generating positive results that are at par or beyond
company expectations. Responsible, and I do every task assigned to me
with diligence.
Reach me at:
Work Experience
Mobile:
Medical Clinic Staff/Encoder
-
Email:
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Present Address:
0347 Mejorada St. Batingan,
Binangonan, Rizal
Home Address:
24 F. Carlos St. Baesa, Quezon City
MJRT MEDICAL CLINIC | July 8, 2019 – February 7, 2020
• Generate daily, weekly and monthly reports for sales and inventory.
• Process permits, accreditations, requirements, business documents
and other important paperwork.
• Operate LTO(Land Transportation Office) Medical Information
System/Software
• Gather accurate and confidential information from the applicant.
• Make sure that the applicant is physically fit to acquire driver’s
license.
Technical Support Representative
Sitel Corporation Philippines | November 23, 2016 - April 2020
• Take chats, email tickets and answer calls to provide support to
customers experiencing technical problems.
• Handle account and security issues.
• Resolve account and billing issues.
• Provide technical troubleshooting steps in order for the customer to
run their games smoothly and without any issues.
Academic History
Pangasinan State University
Alvear St. Poblacion, Lingayen, Pangasinan
Bachelor of Science in Information and Communication Technology
S.Y. 2012 – 2016
Pugad Lawin High School
Seminary Road Barangay Bahay Toro, Project 8, Quezon City
S.Y-
Real Estate Virtual Assistant | Trainings and Highlights
Basics of Real Estate: Home Buying & Selling Process
Offers Process
Social Media Marketing: Facebook Ads
MLS circulation & posting
Transaction Coordination: Forms and Package Inclusions
Transaction Coordination: The Process
Basics of REO & Short Sale Process
Basics of Wordpress Blogging
Introduction to Canva: The art of creating marketing collaterals
Soft Skills
Customer Service and Relations
Multitasking
Excellent Communication and
Written skills
Empathetic and courteous
Creative
Well-organized
Character References
Marielle Joy R. Tabajen, RMT | Owner
MJRT Medical Clinic--Justin Jason N. Jimenez, MD | Owner
MJRT Medical Clinic--Jorge Vence | Team Leader
Sitel Corporation Philippines--
Technical Skills
KV Core
WordPress
Amazon Chime
Trello
Canva
AM Cards
Punchbowl
