Cyrel Jhon Titong

CYREL JHON TITONG QA ENGINEER CHE 1B, Teresa Rizal, 1880 |-| - SUMMARY Experienced QA Engineer with 14 years of success in SaaS quality assurance, blending deep expertise in manual and automation testing with a strong command of Agile delivery. Known for precision, adaptability, and cross-functional collaboration, with a proven ability to manage risk and respond to evolving requirements. Recognized through multiple awards for excellence, ownership, and reliability. Highlights include leading AWS migrations, contributing to AI-driven SaaS solutions, and building automation frameworks that improved efficiency and speed to release. TECHNICAL SKILLS White Box Testing Black Box Testing UI Automation (Cypress) API Test Automation (Postman) JIRA/TestRail/Azure DevOps Agile methodology SQL AWS SDLC/STLC PROFESSIONAL EXPERIENCE QA Engineer, KMC Solutions Inc. | April 2023 - May 2025 Championed end-to-end QA ownership by developing robust test strategies and executing a wide range of test types, including functional, UI, API, usability, and regression testing—driving quality across frequent Agile releases. Fostered strong cross-functional collaboration with developers, Product Owners, BAs, and stakeholders—ensuring alignment on requirements, active participation in Agile ceremonies, and rapid issue resolution. Elevated product quality and process efficiency by maintaining production-like test environments, leading root cause analysis, supporting post-release validation, and continuously refining QA best practices. Quality Analyst IV, Realpage Philippines Inc. | October 2012 - April 2023 Drove comprehensive test coverage by identifying cross-team dependencies, edge cases, and system impacts— proactively mitigating risks through strategic test planning and prioritized regression efforts. Collaborated cross-functionally with developers, Product Owners, and BAs to write, review, and refine test cases based on detailed acceptance criteria, ensuring feature accuracy and sprint readiness. Maintained product stability across releases by executing end-to-end integration tests, managing defect lifecycles, and actively contributing to Agile ceremonies to align on priorities and accelerate issue resolution. Software Quality Assurance Engineer, Innerworks International Inc. | April 2012 - October 2012 Translated functional and design specifications into structured, execution-ready test plans, identifying key requirements and aligning testing strategies with project milestones and delivery goals. Led hands-on execution of functional, smoke, sanity, and regression testing across multiple server environments —collaborating closely with developers to resolve issues and enhance product performance. Streamlined test reporting and communication by tracking defects, delivering daily execution updates to project leadership, and supporting UAT sign-off to ensure readiness for release. QA Engineer, Tsukiden Global Solutions Inc. | October 2010 - March 2012 Led static software inspections by recommending optimal review strategies and evaluating documentation quality for projects like Task Interference and Code Checker, driving reductions in inspection feedback and rework. Performed in-depth static and white-box testing across multiple Toyota domains to validate internal code structures, logic, and integrity—ensuring alignment with quality and compliance standards. Documented and tracked code-level issues identified during inspections, contributing to early defect detection and improved overall code quality throughout the development lifecycle. KEY PROJECTS AWS Migration Led QA efforts during the migration of legacy infrastructure to AWS, ensuring zero downtime, seamless environment transitions, and improved scalability for future deployments. PHP Upgrade Spearheaded comprehensive testing for a critical PHP version upgrade, identifying compatibility risks early and ensuring continued application stability, performance, and security post-migration. Database Upgrade Led end-to-end testing and validation for a major database upgrade, covering data integrity, schema changes, regression, and backup/rollback procedures. Ensured backward compatibility, performance improvements, and a smooth production rollout. AI-Powered Personalized Leasing Collaborated on the development and testing of an AI-driven leasing experience, validating dynamic workflows and personalized recommendations—resulting in a 25% reduction in user drop-off during onboarding. UI/UX Revamp (Desktop & Mobile) Validated redesigned user interfaces across desktop and mobile platforms, improving usability, accessibility, and consistency. Ensured pixel-perfect alignment with design specs and cross-device responsiveness. Regression Test Automation Developed and maintained automated regression suites using Cypress and integrated them into CI/CD pipelines, reducing manual testing time by 40% and accelerating release cycles. EDUCATION Polytechnic University of The Philippines | May 2010 Bachelor of Science in Computer Engineering Jose P. Laurel Sr. High School | May 2005 High School Diploma - 5th Honors AWARDS/ACHIEVEMENTS Excellence award QA Extra Mile award QA Smart award Dependability award Workhorse award