Cynthia Nwokoye

 NWOKOYE CYNTHIA IFEOMA Upper Luggere, Jimeta |- |- OBJECTIVE Detail-oriented Administrative Assistant with 2 years of experience providing efficient office support. Proficient in Google Workspace for email, calendar, and appointment management. Adept at data entry, document preparation, and travel arrangements. Possessing strong organizational, communication, and time management skills and seeking a challenging role to contribute to organizational success. EXPERIENCE Administrative Assistant | Matrix Homes and Properties Lagos, NigeriaAugust 2022 – September 2023 Provided comprehensive administrative support to a team of 3 executives, including calendar management, travel arrangements, and expense report processing. Efficiently managed complex schedules, coordinated meetings and appointments Accurately input and managed confidential data, ensured data integrity and security. Prepared and formatted various documents, including presentations, reports, and correspondence. Successfully coordinated team projects, ensured timely completion and meeting project objectives. ACHIEVEMENTS Received positive feedback from executives and team members for consistently providing efficient and reliable administrative support. Demonstrated ability to adapt to changing priorities, tasks, and deadlines, ensuring continued high-level performance and support. Customer Service Representative | Easykind Global Ventures Nnewi, Nigeria Nov 2021 June 2022 Answered customer calls and ensured seamless operations Ensured customer satisfaction through prompt issue resolution Successfully delivered product and service solutions to meet customer needs Built strong relationships with customers to drive loyalty and retention Collaborated with internal teams to resolve customer concerns and improve overall experience. Automotive Sales Representative | DonCharly Global Auto Sales, Limited. Nnewi, Nigeria December 2018 - March 2020  Consistently exceeded sales targets through effective sales strategies and relationship building.  Developed and maintained a strong client portfolio of high-net-worth individuals by providing exceptional customer service and product knowledge.  Leveraged in-depth product knowledge to effectively articulate value propositions from initial customer contact to closing the deal, ensuring an address of customer needs, resulting in increased sales conversion rates.  Executed the entire sales process seamlessly and satisfying customer experience.  Conducted thorough market analysis to identify sales opportunities and tailor sales approach accordingly. EDUCATION Accountancy Federal Polytechnic | Oko, Anambra.Jun 2021 Upper Credit-3.00 CGPA Certifications Higher National Diploma- Federal Poly, Oko -2021 Virtual Assistant Remote Skills- Remanda Biz Academy – 2024 Soft Skills Training –Mckinsey Forward Learners- 2024 Digital Marketing/Social Media Marketing Training- Tech4DEV- 2024 Data Entry and Bookkeeping Training - 2024 Technical Skills: Proficiency in Microsoft Office Suite, Google Workspace, CRM softwares and Project Management tools. Soft skills: Strong communication skills, organizational skills, time management, Attention to detail, Adaptability. Language: English/Igbo REFERENCES Available on Request.