Cynthia Mbadugha

Hello,

I’m Cynthia, a highly skilled Virtual Assistant and Customer Support Specialist with over 10 years of experience helping businesses deliver top-notch customer experiences while staying organized behind the scenes.

I’ve successfully supported clients across various industries, including e-commerce, SaaS, digital agencies, telecommunications, and startups, making me adaptable to diverse workflows and tools.

💼 Here’s how I can help your business:

• Customer Support (Email, Live Chat & Helpdesk Tools) – Zendesk, Freshdesk, Intercom, Gorgias, Helpscout

• Virtual Assistance & Admin Support – inbox/calendar management, travel booking, document prep

• CRM & Data Management – HubSpot, Salesforce, Zoho, Airtable

• E-commerce Support – Shopify, WooCommerce, order processing, returns & refunds handling

• Data Entry & Online Research – accurate, fast, and detail-oriented

• Social Media & Canva Support – post scheduling, simple graphics, brand consistency

🔹 Why Work With Me?

• Professional Communication – I make sure every client and customer interaction is clear, kind, and effective.
• Reliable & Organized – You can count on me to handle tasks without micromanagement.
• Tech-Savvy & Quick Learner –: I adapt to new tools and processes with ease.
• Client-Focused Mindset – My goal is to make your business shine by taking care of the details.

If you need a dependable Virtual Assistant or Customer Support Specialist who can step in, take ownership, and deliver results, I’m here for you.

💌 Let’s chat about how I can make your workload lighter and your customers happier.

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