Cynthia Esewi Odiwe

I am a Customer-centric professional with over 11 years of progressive experience in Customer Relations, Human Resources, and Business Administration. Adept at leveraging strong communication, conflict resolution, and technical skills (CRM tools like HubSpot, Zoho CRM, Salesforce, and MS Office Suite) to drive client satisfaction and streamline operations. Proven ability to manage high-volume daily customer interactions, contributing to retention and securing referrals. Experience also includes implementing effective HR practices, conducting onboarding, and managing employee records to support organizational goals and boost productivity