Cynthia Curtis

Cynthia Curtis 9633 Ridge Heights Rd. Unit B · Fairview Heights, IL 62208 ·- ·-Objective: Military veteran seeks a full- time position as an administrative assistant. 8 years of experience Military: United States Air ForceJefferson BarracksSt. Louis, MO Knowledge/Skills/Abilities: ClericalCustomer/Personal ServiceTime Management Microsoft Office Plan/Prioritize Worker Organize Worker Process Information Inventory Experience: United States Postal Service St. Louis, MO Mail Handler September 2014 to Present Processes mail through the APPS machine to put them into mail sacks Scan every sack through the scanner before loading them on the tracker trailer Set up 2 feet or 3 feet boxes to process magazines Process periodicals and flat mail through an ASFM Machine Air National Guard St. Louis, MO Knowledge Operations Management December 2011 to Present Consult with 70 to 186 end users regarding problems in accessing electronic content. Monitor regulatory activity to maintain compliance with more than 1,000 records and document management procedures to military requirements. Administer document and encrypted system access to ensure security of system and Integrity of master documents. Review and manage 150 records using electronic sources, such as databases or repositories, or manual sources for information. BANCORP St. Louis, MO Delinquent Tax Collection Assistant January 2006 to May 2011 Checked tax forms to verify that names and taxpayer identification numbers are correct, that computations have been performed correctly. Imposed payment deadlines and prepared notices to taxpayers when accounts are delinquent. Gathered other relevant financial data and interviewed clients to obtain tax information. Performed quality insurance of all incoming and outgoing mail. Education:Air Force Technical Training Biloxi, MS Certificate in Knowledge Operations Management 2012 Patricia Stevens College St. Louis, MO Associates in Business Administrations 2009