CYNTHIA CHAVEZ
Amazon Virtual Assistant
Adress: Pulpogan, Consolacion Cebu 6001
E-mail:-Whatsapp: -
Skype: live:.cid.af7af5fc24772de8
LinkedIn: www.linkedin.com/in/cynthia-chavez-8b52a8218
https://cynthiachavez.mystrikingly.com
Help businesses by engaging, connecting and boosting online presence with the powerful tools
and strategically manage online marketing through social media. Your company can leverage on
my experiences and passion for highly analytical thinking with demonstrated talent for
identifying, scrutinizing, improving, and streamlining complex work processes.
ONLINE SKILLS
1. Product Research
2. Supplier Sourcing
3. Product Listing
4. Amazon Sponsored Ads (PPC)
5. Inventory Management
6. Customer Service
SOFTWARES
Amazon
Helium 10, Canva, Microsoft Excel, Keyword Inspector, ASIN Inspector, AMZ Suggestion
Expander, Unicorn Smasher, Profit Calculator, MBS Retriever, Keepa, DS Amazon Quick View
SOCIAL MEDIA
Facebook, Instagram and LinkedIn
INTERNET COMMUNICATION
Skype, Zoom, Whatsapp, Messenger
WORKING EXPERIENCED
JULY 2021 AMAZON SELLER VA MASTERCLASS
I have an advanced training program experienced which is hands-on end-to-end
process of product research to customer service in Amazon Seller VA Masterclass.
A step-by-step training program in the Philippines that teaches Filipinos the A-Z
of being an Amazon Seller Virtual Assistant in just 8 weeks.
JAN 2015 –
APR 2021 SALESCLERK
Readied items for sales floor stocking by affixing tags and preparing shelf labels.
Enhanced customer service experience by acting quickly and applying
appropriate resolutions for common problems. Monitored deliveries by checking
merchandise against invoice paperwork and notifying supervisor of
discrepancies. Processed payments and returns with accuracy and efficiency.
Used consultative sales approach to understand customer needs and
recommend relevant offerings. Completed regular cycle counts and inventory
audits.
JUN 1996 –
AUG 2003 PRODUCTION OPERATOR
Worked with supervisor to coordinate workflow and updated daily production
team accordingly. Inspected final products to assess compliance with quality
standards and established tolerances. Reviewed job specifications to determine
appropriate set ups for production runs. Performed production operations
necessary for rigging. Conducted quality inspections of finished products and
made minor repairs to meet project expectations.
EDUCATION
1994 - 1996
MISAMIS UNIVERSITY – OZAMIZ CITY
Associate in Computer Secretarial
1990 - 1994
DON ANDRES SORIANO BARANGAY HIGH SCHOOL – TOLEDO CITY
High School Diploma
